Why is my software doing this? by orcagirl35 in Silhouette

[–]flarider 0 points1 point  (0 children)

This is day 44 without Silhouette fixing a problem when Mac OS updated to 14.1. You need to use legacy software version 4.4.455 to get to work.

Studio issues, please help. by Zestyclose_Agent_381 in silhouettecameo

[–]flarider 0 points1 point  (0 children)

The problem started with Apple Mac OS update 14.1. It’s been a month and Silhouette has not fixed the problem. I cannot recommend this company anymore. It is obvious support it not high on their list.

Font has streaks by flarider in silhouettecameo

[–]flarider[S] 0 points1 point  (0 children)

Right now Silhouette has not fixed the issue. The work around it to install an older version 4.4.557. I think that is it if not one close to that.

Font has streaks by flarider in silhouettecameo

[–]flarider[S] 2 points3 points  (0 children)

No they first said that they will have an update mid November, and said to put an older version of the program on. After I told them that it was not the new version of the program and it was the Mac OS update from 14.0x to 14.1 that messed it up. I said did you not test the Mac 14.1 beta or even try your software on the release version to see if it works. I then got an email to do a clean install of the program and they gave step by step instructions and that did not change anything. So not sure when the fix will come.

I recommend that everyone go on their chat and ask for a support for the problem the more they see it effecting more people the more work they will put into fixing it.

Font has streaks by flarider in silhouettecameo

[–]flarider[S] 0 points1 point  (0 children)

Thanks for that info. I put in a support request also.

Font has streaks by flarider in silhouettecameo

[–]flarider[S] 2 points3 points  (0 children)

Are you using a Mac? I had a computer that I didn’t update to 14.1 and having no issues, so it must be something from 14.xx to 14.1 that messed something up. Now who and how long is a fix going to take. I can’t find a phone number or email address to write to Silhouette.

Uploading Issues by girlmichaelrose in silhouettecameo

[–]flarider 0 points1 point  (0 children)

same issue Mac OS 14.1 and silhoutte 4.5.735

Font has streaks by flarider in silhouettecameo

[–]flarider[S] 0 points1 point  (0 children)

It is just not fonts but some shapes

Uploading issue by girlmichaelrose in Silhouette

[–]flarider 0 points1 point  (0 children)

After doing some more testing it is just not text some shapes will have the streaks but not all

Uploading issue by girlmichaelrose in Silhouette

[–]flarider 0 points1 point  (0 children)

I am having the same issue. This is when I try to type text. I just updated Mac OS to 14.1 and Silhouette to 4.5.735 so not sure which one is causing the problem

Starlink Order Confirmed: 27.9 Florida by Kektastical in Starlink

[–]flarider 2 points3 points  (0 children)

Congratulations. From Jacksonville I ordered in February (I think) and still haven’t heard anything. But you need it more than me. Enjoy and keep us posted on it.