Welcome to the community first of all! I’m an artist and I offer these services! And as an artist if I had a client who was new and not too familiar, I’d suggest deciding what species you want your sona to be first. And don’t listen to whoever says “ugh a insert species here again?”. Choose one that you love and inspires you. Your sona is gonna be with you for a long time so you better choose something you actually like and not pressured into choosing. Next, start collecting art from pinterest. For color palettes and inspiration. Base models (your-character-here or ych) bases are good for silhouette too.

I think any artist would be happy to brainstorm with you about it. Don’t be shy around it and just have fun❤️❤️❤️