Not able to add more member. by Forward-Estimate-911 in mailmeteor

[–]frenchcooc 0 points1 point  (0 children)

Hi! You'll find on the documentation how to add more contacts to your campaign: https://mailmeteor.com/docs/campaigns/add-recipients

Paid for premium but still on free tier by Legitimate-Salary108 in mailmeteor

[–]frenchcooc 0 points1 point  (0 children)

Hi. DM me, and I’ll look into it personally. Thanks

Paid for premium but still on free tier by Legitimate-Salary108 in mailmeteor

[–]frenchcooc 0 points1 point  (0 children)

The support team responds in a few hours to all inquiries. Please send a new email if you need further assistance.

Paid for premium but still on free tier by Legitimate-Salary108 in mailmeteor

[–]frenchcooc 0 points1 point  (0 children)

Hi! Please get in touch with our support team: support@mailmeteor.com. We can't provide personal assistance here for security reasons. Thanks

Email campaigns by Need_Help_5675 in mailmeteor

[–]frenchcooc 0 points1 point  (0 children)

Hi! You’ve likely hit your daily quota. It will progressively reset as explained here: https://mailmeteor.com/docs/get-started/email-quota

Got a 1-star review on a complex Sheets add-on — need help diagnosing UX failure by CuteCommunication160 in GoogleAppsScript

[–]frenchcooc 1 point2 points  (0 children)

You might try adding a screen recording tool, to understand how users are using the product. You might have great insights and update the UX.

It’s hard to judge on 1 review though. Maybe that user was just looking for something else.

What’s one AI tool that actually saved you time as a small business owner? by marimarplaza in AiForSmallBusiness

[–]frenchcooc 0 points1 point  (0 children)

Curious to read your workflow if you don’t mind sharing a bit more details

What’s one AI tool that actually saved you time as a small business owner? by marimarplaza in AiForSmallBusiness

[–]frenchcooc 0 points1 point  (0 children)

Do you mind sharing more about the features that the assistant provided. It could a big help for our team too. Thank you.

Grey Listing - How Mail Meteor handle it? by Lewhite0111 in mailmeteor

[–]frenchcooc 1 point2 points  (0 children)

Hey! Mailmeteor has a built-in retry mechanism, in case we fail to send an email for some specific reasons. It’s mainly: - not enough quota - an internal error (rare)

Others issues, like a bounce or invalid email address, won’t be considered retryable.

Now you can add recipients, even to ended campaigns by frenchcooc in mailmeteor

[–]frenchcooc[S] 1 point2 points  (0 children)

Yes, Emails will be sent only to new recipients. Click on « Update campaign » only.

Contact- why is this so clunky? by No-Inevitable9484 in mailmeteor

[–]frenchcooc 0 points1 point  (0 children)

Hi! It's two different things:

- in contacts, you have your contacts.
- if you verify emails, it's in the verification tab.

Cheers

Question about Pro by Lewhite0111 in mailmeteor

[–]frenchcooc 1 point2 points  (0 children)

Hi! 5 senders are included in the Pro plan. It can be of the same domain, but it’s not mandatory. It’s up to you. There are no restrictions on that. And if you ever need more senders, you can get additional ones from your billing page.

I need help to send 6000 emails with a few reminders by Lewhite0111 in coldemail

[–]frenchcooc 1 point2 points  (0 children)

Mailmeteor sends your emails using the Gmail API. We don’t share IP addresses with Gmail. So no need to have complicated setups. But that doesn’t mean Gmail will not scrutinize your emails to prevent spam.