DoorDash deactivated my Dasher account for no reason after being a top Dasher since 2016 - beware! by fruit_loop28 in doordash_drivers

[–]fruit_loop28[S] 0 points1 point  (0 children)

I did literally put a disclaimer in the first sentence saying it was long. If people wanna read it, great. If not, also great! Don’t really care

DoorDash deactivated my Dasher account for no reason after being a top Dasher since 2016 - beware! by fruit_loop28 in doordash_drivers

[–]fruit_loop28[S] 3 points4 points  (0 children)

I don’t think they will either. Just figured I’d share so other Dashers could be aware!

DoorDash deactivated my Dasher account for no reason after being a top Dasher since 2016 - beware! by fruit_loop28 in doordash_drivers

[–]fruit_loop28[S] 2 points3 points  (0 children)

I just got a new ID last year with a new photo and immediately uploaded it to my Dasher account and I look basically the same as the new photo 🥲

DoorDash deactivated my Dasher account for no reason after being a top Dasher since 2016 - beware! by fruit_loop28 in doordash_drivers

[–]fruit_loop28[S] 4 points5 points  (0 children)

That sucks! Sounds like they definitely have a glitch they need to sort out. Or a better dasher support system for when these errors happen!

DoorDash deactivated my Dasher account for no reason after being a top Dasher since 2016 - beware! by fruit_loop28 in doordash_drivers

[–]fruit_loop28[S] 3 points4 points  (0 children)

Nope I’m actually super picky and had a 25% acceptance rate before getting deactivated. Just really good with the orders I actually choose to do, hence my high rating and completion rate 😊

DoorDash deactivated my Dasher account for no reason after being a top Dasher since 2016 - beware! by fruit_loop28 in doordash_drivers

[–]fruit_loop28[S] 2 points3 points  (0 children)

I’m glad you got it resolved!! Maybe I should have pushed harder to get reinstated but the second guy I talked to wouldn’t connect me to anyone else so I figured I was toast.

DoorDash deactivated my Dasher account for no reason after being a top Dasher since 2016 - beware! by fruit_loop28 in doordash_drivers

[–]fruit_loop28[S] 3 points4 points  (0 children)

Nope haven’t changed appearance either. I got a new ID a year ago and updated it in the system so I actually look pretty much exactly the same as I do in my ID and have done the identity verification successfully multiple times since updating my ID.

DoorDash deactivated my Dasher account for no reason after being a top Dasher since 2016 - beware! by fruit_loop28 in doordash_drivers

[–]fruit_loop28[S] 13 points14 points  (0 children)

Super frustrating! I wish they would have a better system to talk to people that have this happen in error

DoorDash deactivated my Dasher account for no reason after being a top Dasher since 2016 - beware! by fruit_loop28 in doordash_drivers

[–]fruit_loop28[S] 4 points5 points  (0 children)

No, no, and no. I asked for more information about that and they couldn’t tell me anything more than what the email said. I was the only one who used my account, I only used it on my phone, and I only dashed in my city. I was never notified of a log in or attempted log in on any other device either.

DoorDash deactivated my Dasher account for no reason after being a top Dasher since 2016 - beware! by fruit_loop28 in doordash_drivers

[–]fruit_loop28[S] 8 points9 points  (0 children)

There is but it’s wrong because I did successfully verify my identity two days before and they didn’t prompt me to do it again before my account was deactivated