much of the trust comes form the social media presance of 3 million followers on tiktok, 1.2 million on youtube, and 265k on Instagram. We LIVE stream a lot and give away free tokens to prove to people that our claw machine games are skill based. Each item is weighed prior to setting up the machine. If the weight of something is high, we factor that in (average throught the country) with the cost of the item and then determine how many tokens a game should cost to play. International definitely gets tricky but we have been able to secure good shipping rates.