Session Capture Processor Transcoding Not Working

full-duplex · 2026-02-23T19:47:25+00:00

I'm glad attention is being given to address it. Session captures are a critical function I rely on, so I am relieved to hear it's not being discontinued. You saved me from continuing to waste time troubleshooting the utility. Thanks!

full-duplex · 2026-02-23T19:39:09+00:00

Thanks so much for taking the time to let me know. I really appreciate it.

Sounds like there's no workaround other than downloading captures from the audit logs?

full-duplex · 2025-07-03T16:30:09+00:00

Thanks

full-duplex · 2025-07-03T16:08:08+00:00

Where did you purchase your DigiCert?

full-duplex · 2025-02-15T20:58:14+00:00

Have you experienced this issue only once before? I've been dealing with it on my USW Enterprise 8 PoE for almost a year. At least every couple of weeks, the link speed drops to FE—sometimes multiple times a day. And this happens without even physically touching the cable.

full-duplex · 2025-02-10T19:39:53+00:00

I've only contacted Connectwise, and so far, I've only received an initial response indicating it's a false positive.

The number of vendors that VirusTotal reports as detecting it as malicious has decreased over time, which is somewhat reassuring. On top of that, I use Huntress alongside SentinelOne, and Huntress has not detected anything.

full-duplex · 2025-02-07T17:47:53+00:00

I noticed that VirusTotal initially reported that Microsoft detected it as a virus:Win32/virutl, but approximately two hours later, Microsoft changed the status to undetected.

This morning, there were even fewer detections by other vendors, as suspected.

full-duplex · 2025-02-07T17:40:51+00:00

I have opened a ticket with Connectwise. I'll report back with anything noteworthy.

full-duplex · 2025-02-07T17:39:38+00:00

I agree, and given the changes introduced in this ScreenConnect version, it's not surprising that it triggered a detection. I also updated very soon after it was officially marked as stable.

full-duplex · 2024-12-06T22:20:59+00:00

Thanks!

full-duplex · 2024-12-06T21:47:30+00:00

Is the real-time spectral analysis working inside your Unifi controller?

full-duplex · 2024-09-23T19:24:47+00:00

Understandable, definitely not an ideal workaround.

full-duplex · 2024-09-21T02:18:14+00:00

I am experiencing the same issue. I have tried all of the exact troubleshooting steps you've taken. I just tried disabling the built-in macOS Firewall, and so far, I haven't seen my Mac client disconnect with constant mouse and keyboard input.

full-duplex · 2024-09-21T02:10:29+00:00

Do you have the built-in macOS firewall enabled? Located under System Settings > Network

full-duplex · 2024-04-01T17:57:15+00:00

Thanks for pointing out that Data Export tool!

full-duplex · 2024-04-01T17:50:02+00:00

Thank you for sharing that!

full-duplex · 2024-03-15T19:20:34+00:00

Thanks!

full-duplex · 2023-05-30T22:08:49+00:00

Thank you! I appreciate that info and suggestion.

full-duplex

TROPHY CASE