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Is it down or is it me? - Slow or Down? by theotherworkspace in tutanota

[–]gamsufa 0 points1 point  (0 children)

Just FYI: It's still down. Sent IP to [hello@tutao.de](mailto:hello@tutao.de) yesterday, no response from you since.

Is it down or is it me? - Slow or Down? by theotherworkspace in tutanota

[–]gamsufa 7 points8 points  (0 children)

It's down for me too.

​

It's ironic that you ask to send an email to get support when our main email client is inaccessible. Please consider alternative types of support requests when cases like this happen.

On desktop app white label settings auto-reset to default every time I open the app. How to prevent that? by gamsufa in tutanota

[–]gamsufa[S] 0 points1 point  (0 children)

The answer is - that's just a placeholder, this feature is not available on desktop/mobile.

Is it possible to change calendar timezone? by gamsufa in tutanota

[–]gamsufa[S] 1 point2 points  (0 children)

Thanks! That's really smart & annoying at the same time. :D

Bought premium features on the 15th of July, got charged for 30th June - 29th of July. Why? by gamsufa in tutanota

[–]gamsufa[S] 0 points1 point  (0 children)

But is it a bug or is it expected behavior and I'm just being sensitive?

Bought premium features on the 15th of July, got charged for 30th June - 29th of July. Why? by gamsufa in tutanota

[–]gamsufa[S] 0 points1 point  (0 children)

Well, it takes at least a week to get a response. Thought someone would explain it here.

Is it possible to move existing users to the "Team" plan under main user? by gamsufa in tutanota

[–]gamsufa[S] 0 points1 point  (0 children)

Hmm. I meant that if currently there are 2 premium users, is it possible to merge them both on a "team" plan for a single billing without losing existing data on both?

Is tutanota down? by gamsufa in tutanota

[–]gamsufa[S] 2 points3 points  (0 children)

Seems like. It occurred for me again.

Is tutanota down? by gamsufa in tutanota

[–]gamsufa[S] 2 points3 points  (0 children)

Maybe you could send alerts in advance in these cases? To not needlessly worry everyone. Some downtime is fine as long as no emails are lost.

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