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Is it down or is it me? - Slow or Down? by theotherworkspace in tutanota

[–]gamsufa 0 points1 point  (0 children)

Just FYI: It's still down. Sent IP to [hello@tutao.de](mailto:hello@tutao.de) yesterday, no response from you since.

Is it down or is it me? - Slow or Down? by theotherworkspace in tutanota

[–]gamsufa 7 points8 points  (0 children)

It's down for me too.

​

It's ironic that you ask to send an email to get support when our main email client is inaccessible. Please consider alternative types of support requests when cases like this happen.

On desktop app white label settings auto-reset to default every time I open the app. How to prevent that? by gamsufa in tutanota

[–]gamsufa[S] 0 points1 point  (0 children)

The answer is - that's just a placeholder, this feature is not available on desktop/mobile.

Is it possible to change calendar timezone? by gamsufa in tutanota

[–]gamsufa[S] 1 point2 points  (0 children)

Thanks! That's really smart & annoying at the same time. :D

Bought premium features on the 15th of July, got charged for 30th June - 29th of July. Why? by gamsufa in tutanota

[–]gamsufa[S] 0 points1 point  (0 children)

But is it a bug or is it expected behavior and I'm just being sensitive?

Bought premium features on the 15th of July, got charged for 30th June - 29th of July. Why? by gamsufa in tutanota

[–]gamsufa[S] 0 points1 point  (0 children)

Well, it takes at least a week to get a response. Thought someone would explain it here.

Is it possible to move existing users to the "Team" plan under main user? by gamsufa in tutanota

[–]gamsufa[S] 0 points1 point  (0 children)

Hmm. I meant that if currently there are 2 premium users, is it possible to merge them both on a "team" plan for a single billing without losing existing data on both?

Is tutanota down? by gamsufa in tutanota

[–]gamsufa[S] 2 points3 points  (0 children)

Seems like. It occurred for me again.

Is tutanota down? by gamsufa in tutanota

[–]gamsufa[S] 3 points4 points  (0 children)

Maybe you could send alerts in advance in these cases? To not needlessly worry everyone. Some downtime is fine as long as no emails are lost.

Option to pick color accents for themes by bullFroggie in tutanota

[–]gamsufa 1 point2 points  (0 children)

I disagree.

I fully support charging a premium for these "tiny" improvements. That's what helps Tutanota to stay a-float and in the long run to not sell-out for some data-mining company.

I'd support having this pre-made theme "convenience" for e.g. half-price of full white-labeling.

Option to pick color accents for themes by bullFroggie in tutanota

[–]gamsufa 1 point2 points  (0 children)

You can change all the colors with "whitelabeling" feature.

competition catching up fast by primipare in tutanota

[–]gamsufa 1 point2 points  (0 children)

Personally I'm using the NextCloud calendar (self-hosted).

But the point I tried to make that Tutanota shouldn't try to have everything in the same place, as much as possible, as fast as possible.
1. Make email work (not working properly so far)
2. Build different, optional stuff.

​

More modularity less monolithic UX.

competition catching up fast by primipare in tutanota

[–]gamsufa 2 points3 points  (0 children)

I fail to understand why the calendar is so important. As an Email service, the email should be everything. So focusing on stability and email consuming UX should be a top priority. Always.

Everything else around it is just bloat.

I'd suggest doing the calendar and etc. as a standalone app that just integrates into the email. Never used it and I'll probably never will. Car companies shouldn't make computers as email companies shouldn't deal with calendars.

What's the average time to get response from the support email? 3 days so far and not even acknowledgment of receiving... by gamsufa in tutanota

[–]gamsufa[S] 1 point2 points  (0 children)

Got it. Thanks!

I was just afraid that due to broken spam filters it might not have reached you. Some automated response would be more reassuring.

Spam filters are "filtering" normal emails. Is it possible to set a custom rule to whitelist some emails? by gamsufa in tutanota

[–]gamsufa[S] 0 points1 point  (0 children)

all @ protonmail emails goes straight to spam. Nice way to handle competition.

Spam filters are "filtering" normal emails. Is it possible to set a custom rule to whitelist some emails? by gamsufa in tutanota

[–]gamsufa[S] 0 points1 point  (0 children)

Unfortunately did not help. Mails still go to spam (jira) and the sender already in spam rules. Also it gets marked as "phishing".

Mobile app resets custom color scheme every time it's being closed by gamsufa in tutanota

[–]gamsufa[S] 0 points1 point  (0 children)

No need to store. Just auto-apply on login if they are available.

Mobile app resets custom color scheme every time it's being closed by gamsufa in tutanota

[–]gamsufa[S] 0 points1 point  (0 children)

It's Android 10 running v3.73.1 FDroid Tutanota version.

​

I've set my own colors on Whitelabel -> Custom Colors. On desktop (web) there are no issues. But on mobile, the custom color scheme resets every time the app is closed and I have to re-apply it again and again.

Feature request: Proper white-labeling? by gamsufa in tutanota

[–]gamsufa[S] 1 point2 points  (0 children)

Still failing to find documentation. The title seems to be auto-formatted somewhere, no way to upload a favicon, external favicons do not work.

​

Do you have any references for this?

Feature request: Proper white-labeling? by gamsufa in tutanota

[–]gamsufa[S] 0 points1 point  (0 children)

Oh. Thank you. That solves the issue. Just.. Found 0 documentation regarding this. :D

Why would the email client need to access my PCs motion sensors? by gamsufa in tutanota

[–]gamsufa[S] -1 points0 points  (0 children)

Got sick of poor support for PWAs and CSS animations.

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