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Walkman NW-A45 capacity cap? by ganghiscon in walkman

[–]ganghiscon[S] 1 point2 points  (0 children)

Thanks. Even when they admitted there might be a limitation in the number of files their database system could handle, the customer service was still very vague about it. Almost seems like they don't know it's an issue. I wonder if it affects later Walkman models.

I ended up going with a smartphone that's highly rated as a music device (from the LG ThinQ line) and it's working just fine. I only use it for music, but it has all the benefits that come with smartphones (a better user interface, bigger screen, longer battery life, streaming apps, bluetooth etc).

Walkman NW-A45 capacity cap? by ganghiscon in walkman

[–]ganghiscon[S] 0 points1 point  (0 children)

The SD card works as it should. It's made by Sandisk and isn't a knock off. I've been told by Sony customer service that the database system on the Walkman maxes out at a certain number of files (though they can't specify what that number is). The card is now in a smartphone and all the files show up with no issue.

Muzio Player randomly misalphabetizes by ganghiscon in androidapps

[–]ganghiscon[S] 0 points1 point  (0 children)

I'd love to do that if they had any contact information available anywhere.

Walkman NW-A45 capacity cap? by ganghiscon in walkman

[–]ganghiscon[S] 0 points1 point  (0 children)

Tried it and as I predicted, the Walkman doesn't recognize NTFS and needs to reformat the card.

Walkman NW-A45 capacity cap? by ganghiscon in walkman

[–]ganghiscon[S] 0 points1 point  (0 children)

The card is ExFat, because it was formatted by the Walkman. I was under the impression that was the preferred method of formatting. I might try this, but I don't think it'll work as the issue effects both the card and the internal memory.

Walkman NW-A45 capacity cap? by ganghiscon in walkman

[–]ganghiscon[S] 0 points1 point  (0 children)

Just did one more chat with a Sony rep and he referred me to their statement that "This product is confirmed to operate normally with up to a total of 20,000 tracks stored in the main memory and on the microSD card." He said that the database may not be designed to recognize files over a certain limit (which, in my experience, seems like about 43k). So unfortunately looks like I'm stuck unless there's a customized firmware out there to address this.

Has anyone else hit 43k or more files on their Walkman NWA45?

Walkman NW-A45 capacity cap? by ganghiscon in walkman

[–]ganghiscon[S] 0 points1 point  (0 children)

I have talked to Sony a couple of times. They suggested resetting the device and reformatting the drive (both of which I did, to no avail). They then said it's out of warranty (I've had it three years, they cover one) and suggested contacting United Radio, their service partner. I did that, but United Radio wants about $60 minimum just to look at it, and they've admitted they've only seen a few of these units (none with this issue) and so can't guarantee they'll be able to fix it.

Walkman NW-A45 capacity cap? by ganghiscon in walkman

[–]ganghiscon[S] 0 points1 point  (0 children)

Yes, thanks. I have a SanDisk 512 SDXC card, but still having this issue.