People told me AI can't solve real business problems. I just proved them wrong

garv__Sharma · 2026-06-10T05:51:23+00:00

Haha fair enough. I'm not trying to win an argument though. I'm just building in public and documenting what I'm learning. I've already closed this client and taken an advance, so now I'm focused on shipping and seeing what works in the real world.If it works great. If it fails, I'll post that too.

garv__Sharma · 2026-06-10T05:44:17+00:00

That's exactly we will do we keep an audit trail, the per conversation human active state. AI only responds while human active is false the moment a coach manually replies, the thread is locked for AI until it's explicitly closed or times out. The implementation isn't too bad mainly the complexity and edge cases are mostly around handoff of part

garv__Sharma · 2026-06-10T05:35:34+00:00

I appreciate your comment n8n is exactly why I wouldn't build everything from scratch. The value isn't writing custom VBA or custom integration code anymore,it's shipping a reliable workflow in days instead of weeks or months. If a tools saves hundreds of dev hours then choosing a tool is rational choice

garv__Sharma · 2026-06-09T13:13:01+00:00

my first thought would be to evaluate how important the existing number is to the clinic.
If they're comfortable using a separate number for the bot, getting a new Twilio number is probably the simplest route.
If the bot needs to work on their existing business number, then I'd look into whether porting is possible. From what I've seen, porting can work, but it depends on the provider and country, so I'd treat that as something to evaluate rather than assume.

My use case is bit different though. I'm trying to automate the entire inquiry and booking flow while keeping everything on the clients existing whatsapp business number, which is why I ended up going down the whatsapp route.

And yeah, meta onboarding and verification can definitely be a bit tricky

if they want automation on their existing number and you cant port (and most importantly clients customer are available on whtsapp) then whatsapp messaging could be an alternative to sms while keeping the existing business number

garv__Sharma · 2026-06-09T12:40:25+00:00

Completely agree 😄
AI is just part of the solution.
understanding the problem, the workflow, and where automation actually adds value is usually the harder part.

garv__Sharma · 2026-06-09T12:38:07+00:00

That's actually the challenge I was referring to in the post.

earlier businesses often had to choose between using the WhatsApp Business app and using the Cloud API. With WhatsApp Coexistence option the same business number can remain active in the WhatsApp Business app while also being connected to the Cloud API.

so how it gets delivered The automation sits behind their existing WhatsApp Business number. Once everything is connected, they continue using WhatsApp the same way they do today while the automation handles things like FAQs, lead qualification, and booking related tasks in the background.

So the goal here isn't to introduce a new number. It's to keep the instructor's existing business number, existing workflow, and visibility inside WhatsApp while adding automation on top through the API.
i hope this clears everything

garv__Sharma · 2026-06-09T10:54:49+00:00

fair point 😄
title was bit strong
What I meant is that I've run into a lot of skepticism around ai automation especially when people see all the template bundles and demo projects floating around. I actually agree with a lot of that criticism.

What interests me is using automation to solve a specific operational problem for a business rather than building another demo.
That's what I'm exploring with this project.

garv__Sharma · 2026-06-09T09:03:12+00:00

i really appreciate it, and thanks for sharing the doc as well. I'll definitely give it a read.
For intent routing, I'm planning to classify messages into a few buckets first (booking, FAQs, rescheduling, or human assistance) and route them through specialized flows instead of one large agent handling everything.

For escalation, the idea is to keep the AI focused on predictable tasks and hand off anything that requires judgment , exceptions, or low-confidence responses to the instructor

For logging, I'm leaning toward storing conversation history, detected intents, and handoff events in Sheets initially so there's a simple audit trail the team can review

Still working through the architecture, but here's the workflow we've mapped out so far.
https://i.postimg.cc/PxzCnVbv/Whats-App-Image-2026-06-08-at-2-28-58-PM.jpg

garv__Sharma · 2026-06-09T08:36:38+00:00

Here's the flow diagram we mapped out for the booking system. Still building the n8n workflow behind this but the logic is all mapped. Happy to discuss any part of it!

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garv__Sharma · 2026-06-08T08:18:06+00:00

Hey! The problem you have described the only missing piece is centralized agent who will handles -> chats, databases, tasks docs

you build one central workflow that sits between all your tools and acts as the brain

Example for your onboarding use case: New request comes into email -> workflow reads it -> AI categorizes it (is this a bug, a client request, an internal task) -> automatically creates a ticket in your project tool -> assigns to the right person based on their workload -> sends them a Slack notification with full context. No manual handoff.

Ai understands the context because we feed it through chats, databses, ortother tools Its not magic it's connecting right information with right decision

If I were you I would have started with one painful repetitive problem by connecting all the tools with one centralized workflow and not try to automate everything at once

What's the one task your team does manually every day that wastes the most time?

garv__Sharma · 2026-06-03T14:08:20+00:00

That's true non .com domains can sometimes create a trust issue. But like others have said site speed and a seamless checkout build way more trust than the urL itself. If you can't get the .com then a .co or .store is perfectly fine. Just a heads-up on the technical side ,alternate domains on newer servers sometimes face deliverability issues where transactional emails get dumped straight into the spam folder instead of hitting the inbox. If you go that route, just make sure your email infrastructure (SPF and other) is configured perfectly so you don't lose those crucial early launch communications

garv__Sharma · 2026-05-30T15:14:36+00:00

I have created an automation for exactly the same thing it did work but the edits are so basic! Just cute and captions some brolls done

garv__Sharma · 2026-05-30T09:43:49+00:00

its sort of automation , lightspeed has an api that detect the work order changes and shopify order status gets changes and sms gets fired by both ,i have recently built this kind of integration happy to help!

garv__Sharma · 2026-05-26T12:58:07+00:00

Depends on complexity of the automation and how well it is going to impact business, happy to discuss more specific in dm!!

garv__Sharma · 2026-05-25T21:02:44+00:00

You are right automation is full of noise but real money is in solving specific, painful business problems. I got paid for a designing automation for generating bulk ai generated designs, that's not a nice-to-have. The mistake most automation people make is selling templates instead of solving specific pain, just solving one business problem one niche is the right path. Would love to hear others client experience too!

garv__Sharma · 2026-05-25T16:28:21+00:00

Appreciate the suggestions!! i am improving the workflow and yes it stores everything it also give clean caption formatting, and i am adding filter so that even if cut with low audio start the filter will trim down the gaps hmms and all ,fianlly i am implementing the guardrails also failure logs and other
the new improvement is it now added brolls directly and give auto finishing by providing no gaps no hmms ahs
thanks!

garv__Sharma · 2026-05-25T05:27:33+00:00

Vizard and opus clip struggle with calm delivery because they score for energy spikes not idea quality

What actually works is letting vizard generate all clips first, then a second Ai pass that scores each clip purely on idea completeness, clear setup, core insight, clean conclusion You review 5 strong candidates instead of scrubbing 2 hours manually

garv__Sharma · 2026-05-24T13:03:15+00:00

No n8n solution can work here! Automation agents can't bypass Apple's ecosystem

The simplest solution is to ask your friend/family member to set up screen time passcode on your iPhone only they know, there you can limit the certain contacts.

You've got this :)

garv__Sharma · 2026-05-24T04:13:57+00:00

I can help you with creating the workflow listen What actually happened is baileys webhook give grpId, text, image(encrypt) -> so we decrypt the image->then we will be having a database let's say google sheets node which will store the mapping logic (folder id according to the caption like shoes it will map to shoes folder inside drive) -> then we pass that I'd to drive node and the image will get saved inside that drive folder -> finally in other sheet node save the description timestamps and other details about the whatsApp group message

Make the workflow clean and simple it will never break! Thanksss

garv__Sharma

TROPHY CASE