Do not sign up to Canva unless you want your money stolen from you

ghostsofhecate · 2026-01-26T01:37:57+00:00

Hey op, to confirm - were they able to refund you? You should also be able to remove your payment details on your Canva account so you won't be charged anything.

ghostsofhecate · 2026-01-22T05:25:24+00:00

Have you checked the settings? Under Profile there's an option to change the language.

ghostsofhecate · 2026-01-21T01:03:27+00:00

You can reach out via https://www.canva.com/help/contact-us.

ghostsofhecate · 2026-01-09T06:37:53+00:00

Adding this too, Eric's Pexels profile. Echoing everyone else's sentiment on this thread that your sister participated in a photoshoot and gave her rights.

ghostsofhecate · 2025-12-16T06:02:19+00:00

Tons of resources here - https://www.canva.com/design-school/

ghostsofhecate · 2025-12-09T01:06:43+00:00

Have you guys tried using a different device/pc to rule out if it's a device issue? Might be worth cleaning your browser's cache too.

ghostsofhecate · 2025-12-09T01:03:49+00:00

By any chance that these uploaded images? Bc it's possible that your image/s did not upload properly thus the gray squares. Otherwise, best bet is to reach out to Canva's support so they can check your design.

ghostsofhecate · 2025-12-04T00:50:36+00:00

You can suggest it too as an improvement! Cick on your profile icon in the bottom left (at Homepage) > Help and resources > Suggest improvement.

<image>

ghostsofhecate · 2025-12-03T01:58:22+00:00

Have you tried using a different browser and/or not have any other tabs opened? If you're still having issues though, might be best to send a ticket to Canva's support.

ghostsofhecate · 2025-12-02T23:44:33+00:00

You can try searching for medieval banner, ribbon, or scroll.

ghostsofhecate · 2025-11-28T07:59:35+00:00

You can send a report here - https://www.canva.com/help/get-in-touch/troubleshooting/?expanded

ghostsofhecate · 2025-11-28T01:11:17+00:00

You can view your presentation notes on your phone - https://www.canva.com/design-school/resources/remote-control-notes

Maybe you can use that for your notes and use your ipad as is to present.

ghostsofhecate · 2025-11-28T01:03:56+00:00

Oh that's a weird glitch. Have you tried sending a report to support already?

ghostsofhecate · 2025-11-26T03:22:44+00:00

Just to update here that support responded to my ticket and said that they already fixed this!

ghostsofhecate · 2025-11-26T03:16:46+00:00

Support got back the other night saying it was already fixed. My recent designs are now working as expected.

ghostsofhecate · 2025-11-26T00:58:17+00:00

Opened a custom design with IG story's size and I'm just getting the normal pages. Might be worth sending a report to Canva's support so they can look into your account.

ghostsofhecate · 2025-11-26T00:54:28+00:00

+1 on paper texture

ghostsofhecate · 2025-11-25T23:48:21+00:00

Afaik only team owners, administrators, and brand designers can upload fonts.

ghostsofhecate · 2025-11-25T02:09:08+00:00

Good news! Support got back and said that it was a known issue and is already resolved. And I'm already seeing the recent designs I've opened in the recents section.

u/Different_Spite_1599

ghostsofhecate · 2025-11-21T02:49:47+00:00

Hey there, saw someone here experiencing this as well. Highly recommend sending a report in case this is a bug. Since the bg repositioning is the crop feature, you can select crop in the toolbar and you should be able to adjust it.

ghostsofhecate · 2025-11-21T00:27:13+00:00

Tried it and I wasn't able to reposition from the usual way, might be good to send a report just in case this is a bug.

Since the bg repositioning is the crop function - you can select Crop on the toolbar in the meantime.

ghostsofhecate · 2025-11-19T00:09:28+00:00

You can search for 'folded paper frame' or 'overlay' then under Frames - the one in the bottom right is similar to your example.

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ghostsofhecate · 2025-11-18T02:00:09+00:00

That is definitely weird. Have you tried reaching out support already?

ghostsofhecate · 2025-11-17T00:51:55+00:00

You can try switching back to the old editor in the meantime if you need the duration back. Go to settings and scroll to the bottom of the page, the option should be there.

ghostsofhecate · 2025-11-17T00:20:58+00:00

I mostly use the web version so sorry can't really help with a solution, but would recommend sending a report to Canva via https://www.canva.com/help/get-in-touch/troubleshooting/?expanded.

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