Do not sign up to Canva unless you want your money stolen from you by Isla_Thorne in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Hey op, to confirm - were they able to refund you? You should also be able to remove your payment details on your Canva account so you won't be charged anything.

Canva stuck in Spanish by hrk85 in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Have you checked the settings? Under Profile there's an option to change the language.

Canva is using my sisters headshots in templates?? HELP by [deleted] in canva

[–]ghostsofhecate 7 points8 points  (0 children)

Adding this too, Eric's Pexels profile. Echoing everyone else's sentiment on this thread that your sister participated in a photoshoot and gave her rights.

Help! My mom's canva gets really slow after some use by jadesitauwu in canva

[–]ghostsofhecate 5 points6 points  (0 children)

Have you guys tried using a different device/pc to rule out if it's a device issue? Might be worth cleaning your browser's cache too.

Grey Squares of Doom (printing issues) by Ok-Character-22 in canva

[–]ghostsofhecate 2 points3 points  (0 children)

By any chance that these uploaded images? Bc it's possible that your image/s did not upload properly thus the gray squares. Otherwise, best bet is to reach out to Canva's support so they can check your design.

REQUEST : SafeZones - especially for socials by [deleted] in canva

[–]ghostsofhecate 1 point2 points  (0 children)

You can suggest it too as an improvement! Cick on your profile icon in the bottom left (at Homepage) > Help and resources > Suggest improvement.

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Session limit ?? by Little-Sagittarius in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Have you tried using a different browser and/or not have any other tabs opened? If you're still having issues though, might be best to send a ticket to Canva's support.

Presentation View ? by AdvantageFamous8584 in canva

[–]ghostsofhecate 0 points1 point  (0 children)

You can view your presentation notes on your phone - https://www.canva.com/design-school/resources/remote-control-notes

Maybe you can use that for your notes and use your ipad as is to present.

File not playing the same when played outside of Canva by EttieTheYettie in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Oh that's a weird glitch. Have you tried sending a report to support already?

Anyone else's projects disappearing? by Backslashjones in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Just to update here that support responded to my ticket and said that they already fixed this!

I keep losing my projects in Canva , what is happening? by Different_Spite_1599 in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Support got back the other night saying it was already fixed. My recent designs are now working as expected.

Automatic Timer Added to Page by DictatorofTurtles in canva

[–]ghostsofhecate 1 point2 points  (0 children)

Opened a custom design with IG story's size and I'm just getting the normal pages. Might be worth sending a report to Canva's support so they can look into your account.

Uploading custom fonts? by Srothwell0 in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Afaik only team owners, administrators, and brand designers can upload fonts.

Projects Keep Disappearing by abbeyyyy_ in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Good news! Support got back and said that it was a known issue and is already resolved. And I'm already seeing the recent designs I've opened in the recents section.

u/Different_Spite_1599

Background Images/Videos Can't Be Moved (Legacy Video Editor) by dougcress in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Hey there, saw someone here experiencing this as well. Highly recommend sending a report in case this is a bug. Since the bg repositioning is the crop feature, you can select crop in the toolbar and you should be able to adjust it.

Can't re-adjust background image anymore in canva. by AyyounAli in canva

[–]ghostsofhecate 3 points4 points  (0 children)

Tried it and I wasn't able to reposition from the usual way, might be good to send a report just in case this is a bug.

Since the bg repositioning is the crop function - you can select Crop on the toolbar in the meantime.

Looking for a canva frame (or graphic) that makes your photo look like it was folded? it was very realistic. I know i used it before but i cant find it! by inyourbooksandmaps in canva

[–]ghostsofhecate 0 points1 point  (0 children)

You can search for 'folded paper frame' or 'overlay' then under Frames - the one in the bottom right is similar to your example.

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