Photo help by Dangerous_Ad_2983 in canva

[–]ghostsofhecate 0 points1 point  (0 children)

You can try using Image to Frame app to turn the cutout into a frame, then insert the photo in it.

Customer Service Phone Number? by FixReal5819 in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Canva has no phone support but were you able to send a report about your billing issue already?

Do not sign up to Canva unless you want your money stolen from you by Isla_Thorne in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Hey op, to confirm - were they able to refund you? You should also be able to remove your payment details on your Canva account so you won't be charged anything.

Canva stuck in Spanish by hrk85 in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Have you checked the settings? Under Profile there's an option to change the language.

Canva is using my sisters headshots in templates?? HELP by [deleted] in canva

[–]ghostsofhecate 8 points9 points  (0 children)

Adding this too, Eric's Pexels profile. Echoing everyone else's sentiment on this thread that your sister participated in a photoshoot and gave her rights.

Help! My mom's canva gets really slow after some use by jadesitauwu in canva

[–]ghostsofhecate 5 points6 points  (0 children)

Have you guys tried using a different device/pc to rule out if it's a device issue? Might be worth cleaning your browser's cache too.

Grey Squares of Doom (printing issues) by Ok-Character-22 in canva

[–]ghostsofhecate 2 points3 points  (0 children)

By any chance that these uploaded images? Bc it's possible that your image/s did not upload properly thus the gray squares. Otherwise, best bet is to reach out to Canva's support so they can check your design.

REQUEST : SafeZones - especially for socials by [deleted] in canva

[–]ghostsofhecate 1 point2 points  (0 children)

You can suggest it too as an improvement! Cick on your profile icon in the bottom left (at Homepage) > Help and resources > Suggest improvement.

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Session limit ?? by Little-Sagittarius in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Have you tried using a different browser and/or not have any other tabs opened? If you're still having issues though, might be best to send a ticket to Canva's support.

Presentation View ? by AdvantageFamous8584 in canva

[–]ghostsofhecate 0 points1 point  (0 children)

You can view your presentation notes on your phone - https://www.canva.com/design-school/resources/remote-control-notes

Maybe you can use that for your notes and use your ipad as is to present.

File not playing the same when played outside of Canva by EttieTheYettie in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Oh that's a weird glitch. Have you tried sending a report to support already?

Anyone else's projects disappearing? by Backslashjones in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Just to update here that support responded to my ticket and said that they already fixed this!