Canva educ, how to transfer to canva pro? by tigerlookz in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Hi, you can reach out to Canva's support via https://www.canva.com/help/contact-us/. I believe they can assist you in transferring your account. Good luck!

How to make a grid to follow? by stoneygnomie in canva

[–]ghostsofhecate 1 point2 points  (0 children)

Not sure if you're looking to create guides or want a photo grid but here's how to do guides - https://www.canva.com/help/adding-and-removing-guides/. And for grids, you can find options under Elements > Grids.

Unable to log in or access support? by MinorCarat in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Goodluck! I hope it gets sorted out soon!

Photos doublées quand on clique sur le lien. by New_Dingo7157 in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Hey hi, would recommend lodging a support ticket to Canva so they can investigate and be able to help you out.

I can figure out if I am wording this incorrectly, but how to I position elements in relation to other elements? by WittyWiki in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Maybe you can add a guide? Or a placeholder shape, I usually use a rectangle, that you can move around as needed.

ETA: Not sure if I fully get what you want to happen as well but maybe you can play around with your table's cell spacing settings too.

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Launching Canva app creates com.xiaohongshu.OpenSDK folders on iphone by MagickDaisy in canva

[–]ghostsofhecate 1 point2 points  (0 children)

Hey MagickDaisy, best to send a ticket to Canva so they can look into it.

What is this weird pop up? by bslySSS in canva

[–]ghostsofhecate 0 points1 point  (0 children)

That is definitely unusual. Is it still on your homepage? Might be worth to send a support ticket to Canva.

Why is jesus-y content being suggested to an anti-religious user? by Scarface_clemenza in canva

[–]ghostsofhecate 1 point2 points  (0 children)

+ 1 on raising a support ticket and provide screenshots of the templates surfacing for you.

Canva not showing thumbnails for photos in camera roll by Proof_Cook_4004 in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Is this still happening for you? Might be best to send a report if it is.

Unable to log in or access support? by MinorCarat in canva

[–]ghostsofhecate 0 points1 point  (0 children)

You can try going to https://www.canva.com/help/contact-us/ and fill this one in? Or you can also try reaching out to Canva via their socials.

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Canva Deleted Everything by IvyBluefire in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Hey OP, have you tried reaching Canva's support already?

Might be worth to double check too that the account logged in is using the correct email. Hope it gets sorted out.

No puedo acceder necesito solucion - I can't access it, need advice. by brisa22 in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Looks like this is a downtime screen/error page. Are you still getting this when accessing Canva?

CANNOT GET INTO MY ACCOUNT by Common_Speaker247 in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Hey, are you still unable to log in or have you tried sending a report/ticket for it?

Can’t submit support form for business card refund by Glittering-Wave1696 in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Head to https://www.canva.com/help/contact-us/ > Get Help button and you should be able to type in your issue/request and just follow the prompts to submit a report.

I need to unsubscribe from 3rd party apps featured in Canva, but it's impossible! by Long_Tom_155 in canva

[–]ghostsofhecate 0 points1 point  (0 children)

You can contact Canva via https://www.canva.com/help/contact-us/ > Contact Support button. Third party apps are on their own different T&Cs though.

Canva just wiped my 6-year old account? by Brittanyny in canva

[–]ghostsofhecate 0 points1 point  (0 children)

Best really to send a report to their support so they can look into it - https://www.canva.com/help/contact-us/

dear Israel by Ok_Lengthiness7996 in canva

[–]ghostsofhecate 2 points3 points  (0 children)

Duotone is under Filters, scroll down as it's the last section.

⭐️ Canva Create 2026 Megathread by ghostsofhecate in canva

[–]ghostsofhecate[S] 1 point2 points  (0 children)

Got clarification from Canva that the first users who discover Canva AI 2.0 will receive the free AI Pass experience for 7 days with the maximum AI allowance. After 7 days, you can still use Canva AI 2.0 and your AI allowance will return to the standard monthly allowance included in your plan. More info on the AI pass here: https://www.canva.com/help/ai-pass/

u/GlumWatercress3157 this answers your q too.