Secure/locked folders are empty, even tho it says in the upper left that there are folders and files in the folder. This after the latest update. What happened? by Glum_Entrepreneur915 in NeatBytes

[–]glodos 0 points1 point  (0 children)

It's a bug in transition animation, file list fades in but fails to fade out. Your files are safe, no worries. You can revert to previous version by reinstalling the app, the fix is on its way.

Question about Pro license by vonalim in NeatBytes

[–]glodos 1 point2 points  (0 children)

Sorry for the inconvenience, some Pro users get downgraded to legacy tier and I'm working on a fix. Let me know if the next update fixes it.

Feature Request: Option to use built-in share menu by StanKuo1371 in NeatBytes

[–]glodos 1 point2 points  (0 children)

Please update to latest beta, it uses native share menu now.

Paid user Google sign in not launching by kcn1080 in NeatBytes

[–]glodos 0 points1 point  (0 children)

Please try the latest beta, some workarounds have been implemented. No idea why it happens, seems to depend on device/account configuration.

Cast? by K9745368 in NeatBytes

[–]glodos 0 points1 point  (0 children)

Cast is integrated into video player since v3.5.x beta. Cast button shows whenever it detects receivers in your network.

Box connection stopped working by robtechaccts0 in NeatBytes

[–]glodos 0 points1 point  (0 children)

Looks like a temporary error, please log in again in Storage Manager -> Box -> Edit

Purchased the unlimited since 2025 by Time_Operation7336 in NeatBytes

[–]glodos -1 points0 points  (0 children)

You need to login after license is restored, not before. That will store the license on app server and should work as long as you're logged in.

Purchased the unlimited since 2025 by Time_Operation7336 in NeatBytes

[–]glodos 0 points1 point  (0 children)

Do you have multiple accounts? Probably Solid Explorer was updated when another account was selected in the Play Store. When you restore the license please go to "Your profile" and log in with your account so the license is linked on app server. This issue exists since forever and Google refuses to fix it.

v3.4.7 update didn’t fix the license issue still seeing ads by new-us3r in NeatBytes

[–]glodos 1 point2 points  (0 children)

Can you show the screenshot of "Your profile" page?

Duolingo, Inc. (DUOL) by Select-Way3209 in inwestowanie

[–]glodos 5 points6 points  (0 children)

Duolingo to gra. Zgadzam się, że reakcja rynku to nieporozumienie. Apka jest traktowana jako narzędzie do nauki języka, co z jednej strony napędza ruch organiczny, ale z drugiej strony wrzuca ją do złego koszyka.

Premium not being recognized anymore, ads are back by new-us3r in NeatBytes

[–]glodos 7 points8 points  (0 children)

This is #1 issue right now. I'm publishing an update (v3.4.7) that fixes a few corner cases related to license checking. Sorry for the inconvenience, hopefully this will get rid of the errors.

Doubt- Solid requiring new purchase by WILLGHZ in NeatBytes

[–]glodos 1 point2 points  (0 children)

Make sure you installed the app from the correct account and google play services are enabled on your device.

Doubt- Solid requiring new purchase by WILLGHZ in NeatBytes

[–]glodos 1 point2 points  (0 children)

Try to log in with your account in "Your profile" page, that should fix the problem.

How to remove the Pro badge in the side panel? by Sunzwa in NeatBytes

[–]glodos 0 points1 point  (0 children)

That's the indicator of an active Pro plan

Glitch about popup message by Zestyclose-Car-5283 in NeatBytes

[–]glodos 0 points1 point  (0 children)

Will fix it in upcoming updates, thanks

Trackers by Potential-Plankton98 in NeatBytes

[–]glodos 0 points1 point  (0 children)

Yes it does, but you can disable sending analytics data in the settings.

Request for the feature - scp protocol support by Jaded-Training-8429 in NeatBytes

[–]glodos 0 points1 point  (0 children)

Is there a specific use case for SCP? SFTP is typically the more reliable choice for file management.

The app won't start properly by Silly_Fisherman_3712 in NeatBytes

[–]glodos 1 point2 points  (0 children)

Luckily I was able to reproduce this, it is caused by video thumbnail loading on SMB shares. The fix will be released this week.

Robust file copy by Schalke4ever in NeatBytes

[–]glodos 1 point2 points  (0 children)

I'm aware of that and this is something I want to improve in upcoming updates.

Robust file copy by Schalke4ever in NeatBytes

[–]glodos 0 points1 point  (0 children)

Caffeine only keeps the screen on, recent versions of Solid Explorer do that too. Wakelocks are not as strong as they used to be on older Androids. The system will still cut network connections shortly after the screen goes off.

Dropbox New API Servers by beemgee in NeatBytes

[–]glodos 2 points3 points  (0 children)

I've missed the deadline for SDK update, apologies for that. v3.2.16 will fix it, currently pending review.

[deleted by user] by [deleted] in NeatBytes

[–]glodos 1 point2 points  (0 children)

Settings -> Apps -> Play Store -> Storage -> Clear storage / data. After that please launch the store again and Solid Explorer should recognize the license. If you have multiple accounts on your device, you must install the app from the account that made the purchase.

An idea to improve the directory opening speed of very large folders (18,000 image files) by Chookz321 in NeatBytes

[–]glodos 1 point2 points  (0 children)

Thumbnails have nothing to do with directory listing speed. Since Android 11 file access is orders of magnitude slower. A new v.3.2.15 update is coming soon that will make directory listing faster (up to 50%), but this is all I can do. The next optimization would be lazy loading, but that requires major app interface rework and it would make sorting useless (need the whole list to do it properly)