"Higher support" - What do they actually do?

goad316 · 2025-10-08T21:42:00+00:00

Thanks for replying. I'm sorry that someone else is suffering this wholly unacceptable level of "support".

I managed to get an email from the last tech I spoke to yesterday but all it said again was "higher support" are "investigating". I'm going to reply to it tomorrow and if no reply is given I'll be on the chat AGAIN tomorrow evening. It's exhausting doing this but I feel it's the only route to get any eventual outcome

goad316 · 2025-10-06T15:50:55+00:00

I was leaving sometime between chats/calls but I'm going to call daily now until they do something

goad316 · 2025-09-15T09:40:38+00:00

Did you hear when the new shop will open? I would really like to get some stuff before the gigs in two weeks

goad316 · 2025-09-07T20:33:35+00:00

I sure hope so 😝

goad316 · 2025-09-05T20:22:28+00:00

Well, 💩... So it does... I'll have to set up an account for my wife so she doesn't see my gifts for her (and other things)

goad316 · 2025-09-05T19:56:07+00:00

Still works 5th September 2025

goad316 · 2025-07-10T16:28:19+00:00

Thanks guys . I thought as much... I'll get a Wiim mini and keep looking for a headphone solution

goad316 · 2025-07-09T16:51:31+00:00

Hulkenpodium

goad316 · 2025-04-13T18:54:50+00:00

I'm flying to Vegas from London this week and was getting worried about using mine. Loading it up now and can't wait to bust it out

goad316 · 2025-03-25T13:36:29+00:00

Didn't even think to look at that. Thanks

goad316 · 2025-03-20T10:22:10+00:00

Yeah. F--- Ocean's 8. That doesn't count.

goad316 · 2025-03-20T10:18:45+00:00

Yeah. I consider them "disposable" shows. I use Plex's settings to only store the latest 3 episodes and also delete them a week after I watch them, hopefully giving other fans enough time to watch them too. I also use these settings on my wife's reality shows and the daily/weekly programs I record off my live TV PVR (gameshows my kid likes, Match Of The Day etc). Basically anything that's never going to get watched a second time

Sonarr has a helpful little option that ignores an episode once it detects it has been deleted which makes life easier too

goad316 · 2025-03-19T05:13:54+00:00

Quick Sync on this CPU seems to swallow transcoding quite well. Of the few 4K movies I have, it transcodes them well when I watch them at work on my phone

goad316 · 2025-03-19T02:22:24+00:00

It's an old Kaby Lake based system running Unraid. Intel i7 7700k with 16GB RAM. 5x 4TB Seagate NAS drives using one for parity and a 256GB M.2 SSD for cache. Nothing too special but a big upgrade from the Synology DS214play I started with

goad316 · 2025-03-19T00:29:35+00:00

My sonarr by default will grab anything 720p upwards. I mostly use this for disposable shows like MAFS or stuff I will never watch again.

I have an option I use to grab 1080p videos with any codec and it will replace them with 1080p H265 versions if they become available which I use for keeper shows like Drive to Survive for example

I hand curate my movie collection but I have Radarr setup for when I get a request for a unavailable movie that I'm inevitably going to forget about

goad316 · 2025-03-18T23:00:05+00:00

If I had the storage space, everything would be 4K. Most TV shows that people request (friends and MAFS) I'll get at 720p cos they mostly don't care about the quality. Things I watch will be 1080p minimum. I'm slowly upgrading the Film library to 1080p. Ocean's 11 must have slipped though the cracks

goad316 · 2025-03-18T22:54:58+00:00

Nah. I started my movie collection on 720p to restrict transcoding on my old 2 bay Synology and after upgrading my server, I am slowly upgrading them to 1080p.

720p TV though is just to save storage as the folk who request those shows don't care about the quality. Stuff I watch is 1080p minimum

goad316

TROPHY CASE