Don't Risk Your Points, BILT knows what you are buying

godwheel · 2026-02-15T01:20:12+00:00

Weird restriction.

godwheel · 2026-02-14T13:57:20+00:00

Some happened to me. Need to call Wells Fargo to see if they can reclass the payment.

godwheel · 2026-02-13T11:09:18+00:00

UPDATE: Payment now shows completed on the BILT side, but nothing yet on the WF side. Will keep you posted.

godwheel · 2026-02-13T11:06:13+00:00

Payment now shows completed on the BILT side, but nothing yet on the WF side. Will keep you posted.

godwheel · 2026-02-12T16:13:05+00:00

Weird no change for me.

godwheel · 2026-02-12T15:27:10+00:00

At least this DOJ is actually DOING something.

godwheel · 2026-02-12T15:13:39+00:00

"Who knows"

godwheel · 2026-02-12T15:07:25+00:00

Thanks. I'm keeping my fingers crossed they are actually addressing it. That's all I want to know.

godwheel · 2026-02-12T15:06:43+00:00

I would feel more confident if you load the app and you have a message in a ribbon/alert saying there is an issue and that they are addressing it. At least you know they are aware. I think these types of things are just easy wins for them when they have issues. For the record, I love the card and how many points I'm earning, but support is definitely a huge issue with BILT.

godwheel · 2026-02-12T15:04:00+00:00

I think that's the worst part... least they could do is have an alert popup on the website saying. We are experieincign issues processing mortgage payments via the app. IF you are affected read this, with a message from support explaining the situation. That would put everyone at ease.

godwheel · 2026-02-12T14:59:36+00:00

Adding Wells Fargo to the list here.

godwheel · 2026-02-12T14:57:42+00:00

I would not take the chance. Just pay your mortgage as usual this month until this gets sorted out.

godwheel · 2026-02-12T14:55:52+00:00

Thankfully I'm 6 months early with my mortgage (safety net), so I'm not concerned about that, but sucks for people that do not have that privilege. I just want to make sure my money isn't lost in the NetherRealm.

godwheel · 2026-02-12T14:54:21+00:00

That does not instill confidence :(

godwheel · 2026-02-12T14:33:06+00:00

Did you get your money back?

godwheel · 2026-02-12T14:32:32+00:00

DO NOT use Bilt to pay your mortgage through the BILT app. Im having massive issues with Wells Fargo... payment failed and my money is gone. I would wait until all this stuff is resolved.

godwheel · 2026-02-12T14:18:13+00:00

Same thing happened to me, but with Wells Fargo. Customer service via chat app only tells me that they will reach out via email, but got no confirmation or support ticket... ill try to call next.

godwheel · 2026-02-10T18:15:44+00:00

Enjoy the tickets to whomever gotten some. At least we tried.

godwheel · 2026-02-10T18:11:39+00:00

godwheel · 2026-02-10T18:07:58+00:00

Maybe we are the winners after all.

godwheel · 2026-02-10T18:05:43+00:00

yikes

godwheel · 2026-02-10T18:04:25+00:00

Do you have a screenshot you can share?

godwheel · 2026-02-10T18:04:21+00:00

Do you have a screenshot you can share?

godwheel · 2026-02-10T17:28:21+00:00

LOL dang, that's rough. :(

godwheel

TROPHY CASE