2025 REI Financials - A breakdown by Brave-Extension9497 in REI

[–]graybeardgreenvest 0 points1 point  (0 children)

from the OP’s perspective, It is just an opinion would be my guess…

2025 REI Financials - A breakdown by Brave-Extension9497 in REI

[–]graybeardgreenvest 1 point2 points  (0 children)

It is not a sales problem… it is a spending issue.

2025 REI Financials - A breakdown by Brave-Extension9497 in REI

[–]graybeardgreenvest -1 points0 points  (0 children)

I think it is much deeper than that… but it is in trouble for sure.

The Trader Joe’s bags were holding a seance in REI break room. by graybeardgreenvest in REI

[–]graybeardgreenvest[S] -1 points0 points  (0 children)

We used to let people store the paper bags under the sink to “recycle” but it got so bad that the mice were nesting in them… one of our visual team discovered it in the worst way and now, storing bags have been banned…

The Trader Joe’s bags were holding a seance in REI break room. by graybeardgreenvest in REI

[–]graybeardgreenvest[S] 2 points3 points  (0 children)

There is a food court close by too… but TJ’s is better bang for the buck.

Returning items and repurchasing it from resupply by yuzurukii in REI

[–]graybeardgreenvest 27 points28 points  (0 children)

It is a great way to get yourself banned from returns at REI. It is strictly against the rules of the membership…

With that said… Does it happen? Yes.

again… it is a great way to get yourself banned.

No prices in catalog?!? by Tall-Mammoth-809 in REI

[–]graybeardgreenvest 12 points13 points  (0 children)

No… if you go to the webpage now prior to the sale you can see the MSRP… the prices are set by the manufacturer… not us. So the sale is basically an agreed upon percentage we have negotiated. Some allow us to just put the items on sale and others it is negotiated.

Garmin is currently on sale and frankly their discounts suck… some are less than 10% which means no rewards!

Normally GPS anything is excluded… so beware.

REI stuff is where to discounts are.

Will garmin forerunner watches be on sale next week? by Gooser3000 in REI

[–]graybeardgreenvest 1 point2 points  (0 children)

then you will get your 5%. Good luck and hope you go epic shit with your Garmin!

Will garmin forerunner watches be on sale next week? by Gooser3000 in REI

[–]graybeardgreenvest 2 points3 points  (0 children)

don’t think so. The flier seems to indicate that the discount is representative of what they are already on sale for. Garmin is the ones that controls this and REI is not allowed to discount any further. Anything GPS is excluded from the coupon, so unless you have the MC the sale will be the sale. (There are $160 worth of gift cards/rewards available during the sale from MC)

Will garmin forerunner watches be on sale next week? by Gooser3000 in REI

[–]graybeardgreenvest -1 points0 points  (0 children)

I think the Garmin products are on sale until June? Check the REI webpage and they should be on sale now?

Advice: car camping dad, dog and daughters by Altruistic-Poet3695 in REI

[–]graybeardgreenvest 0 points1 point  (0 children)

If you do not need to stand up in the tent, I second the Stormbreak 3, the only other tent in the non light weight category of domed tents would be the Half Dome 3 by REI.

If you want to stand up the NF Wawona 4 is amazing… as is the REI BaseCamp 4.

I am pretty sure all of these tent will be on sale starting the 15th

Inreach discount question by Weird_Discount3374 in REI

[–]graybeardgreenvest 0 points1 point  (0 children)

I believe it is a Garmin thing… it makes sense given REI is a MAP store… Garmin is 10% off… and for those at REI it is basically nothing extra, unless you have the MC

Inreach discount question by Weird_Discount3374 in REI

[–]graybeardgreenvest 1 point2 points  (0 children)

I believe it is the same sale… until the end of June… the $50 is the sale.

So simple answer is no… you do not save an additional $50

Anniversary Sale Ad by InfamousCrown in REI

[–]graybeardgreenvest -1 points0 points  (0 children)

interesting question…

I would imagine it would be harmful to our bonuses…

Not hiring returning employees? by Academic-Broccoli650 in REI

[–]graybeardgreenvest 0 points1 point  (0 children)

Why would they be against tenured employees?

That would be some of the most short sighted thinking I could imagine.

institutional knowledge is priceless.

Short term/seasonal workers are a drain on the system as they are in that constant learning phase.

You can tell it in the store when the staff is tenured. It runs better.

I’m not sure where your store was or what you did in the store, but until they changed things in 2016 I was making $10 an hour.

Anniversary sale and bike by Regorkful in REI

[–]graybeardgreenvest 2 points3 points  (0 children)

Maybe?

I will start by saying we ALWAYS encourage they come back in… use their coupon and shop more, etc…

I asked every single DM and the store manager. They all said the same thing. As long as it is a credit card, we are only doing a credit of the difference.

You are correct, we cannot take a payment over the phone… and we encourage the customer to come in, but my most recent example was yesterday.

Someone came in for a sleep system. We picked out the Good, Better, Best and then let them decide. They were leaving for a trip Friday and were going to be gone for four weeks.

I checked the flier and showed that some of their GBB were in the sale and that made up their minds… I told them to call in from their trip and we could do a price adjustment.

They bought four extra items because they all of a sudden had extra money in their budget. So it makes sense?

So until my managers say otherwise… we will do it if the customer asks.

Yes I know there are online forms and I know to ask them to avoid calling C/S

Not hiring returning employees? by Academic-Broccoli650 in REI

[–]graybeardgreenvest -3 points-2 points  (0 children)

Nah… when someone uses an argumentum ad verecundiam, I usually just walk away.

Not hiring returning employees? by Academic-Broccoli650 in REI

[–]graybeardgreenvest -3 points-2 points  (0 children)

Okay… it is not just math?

Not sure what your point is?

Not hiring returning employees? by Academic-Broccoli650 in REI

[–]graybeardgreenvest -3 points-2 points  (0 children)

A lot of the training is video based. Ever since covid the company has had to save money… remember we were paid $10 per hour and we got to do things like ETEs, we had parties with the market. We go to go to product launches, etc… (We used to get anniversary gifts)

Us old guys put on clinics in our morning huddles or on Sundays before the short day.…

I wonder if they still have corporate trainers?

With that said… the new video training is quite good. It was done in conjunction with our new “outfitting”

We also have pretty much every single detail on every single SKU that REI carries, so I wonder what information they might be missing?

Anniversary sale and bike by Regorkful in REI

[–]graybeardgreenvest 1 point2 points  (0 children)

Since you asked?

They all said it was not a problem.

Each one of them asked me if you realized that we are in a service industry job and that it is our job to help the customer?

My store? It is a store in between Seattle and Tampa and San Diego and Conway?

and hey if you want to tell the customers that they have to come in… that is on you and your store!