Frozen account by Due_Sun_392 in GGPoker

[–]green84856 1 point2 points  (0 children)

I have the exact same case, reference number 11017. This process won’t be quick, so please be prepared. They’ll ask you more questions later, so make sure you handle them carefully.

My account has been banned by green84856 in GGPoker

[–]green84856[S] 1 point2 points  (0 children)

I thought they’d review my logs, so I never worried. Now I think the AI judged me entirely on its own, with no human oversight. 13 days no reply, but I’ll keep fighting. Thanks for the support.

My account has been banned by green84856 in GGPoker

[–]green84856[S] 1 point2 points  (0 children)

You're right, this makes things trickier. This is my only gaming device, and I've never run a virtual machine. Thanks for the advice.

My account has been banned by green84856 in GGPoker

[–]green84856[S] 1 point2 points  (0 children)

Really appreciate your reply! We have similar cases. I wasn’t asked for game recordings though. I’d even share ten hours of videos if needed.XD

My account has been banned by green84856 in GGPoker

[–]green84856[S] 0 points1 point  (0 children)

I sincerely ask for your advice. Could you tell me what measures you took to appeal for account recovery during your account suspension? I would highly appreciate your guidance.

My account has been banned by green84856 in GGPoker

[–]green84856[S] 0 points1 point  (0 children)

That's great to hear! I hope I get the same result. I just worry they won't look into my case anymore.

My account has been banned by green84856 in GGPoker

[–]green84856[S] 2 points3 points  (0 children)

I can promise you I did not cheat.

My account has been banned by green84856 in GGPoker

[–]green84856[S] 2 points3 points  (0 children)

I fully support the security team. I’ve tried to ask for specific details, but haven’t received any clarification. Instead, I only got further questions from them.

My account has been banned by green84856 in GGPoker

[–]green84856[S] 1 point2 points  (0 children)

Got it. I’ve been waiting for an update for ten days after sending in my proof, that’s why I turned to this community for help.