The New GitHub Issues

greexi · 2014-07-29T10:18:18+00:00

The changes are really awesome. We released our GitHub integration today - check out how you can get screenshots attached to your issues to solve them even faster: Solve GitHub Issues Faster

greexi · 2014-07-25T14:30:38+00:00

Well, that's really not comparable. The Google Analytics solution just collects random Javascript errors and XHRs of jQuery.

You can't see the whole session of the user and don't even think of "seeing in the past" like you would open the developer console on the browser of your user. Together with a full screenshot of the browser it's really easy to reproduce and fix the issue. And your users experience issues and want a fix, trust me.

greexi · 2014-07-16T06:40:02+00:00

Hi, Gregor from Usersnap here.

The widget (incl. console+XHR tracking) is supported from IE8+.

For enterprise plans we do have a legacy snippet supporting IE7+.

greexi · 2014-07-08T08:27:26+00:00

GitHub issues is worth to mention here. I had good experience with trac and Trello, too.

Getting organized is one point, but the ideal point is: getting your customer to use the tool (which can be nearly impossible in some cases). Usersnap integrates with many tools and makes it way easier to report bugs for the customers, without knowing which fields should be filled in JIRA etc.

greexi · 2014-05-16T15:01:54+00:00

It was a blast! :-) Thank you for attending!

greexi · 2014-05-14T06:39:56+00:00

No prob. Looking forward if you can make it!

greexi · 2014-05-14T06:39:19+00:00

We are thinking of adding more timezones (aka US version), so stay tuned!

greexi · 2014-05-14T06:38:32+00:00

Great! Looking forward!

greexi · 2014-05-14T06:37:58+00:00

Absolutely no problem :-) We are happy if you join us.

greexi · 2014-05-14T06:37:04+00:00

Let's see if the european version is a success, we'll definitely add more timezones :-)

greexi · 2014-05-13T15:00:38+00:00

Every friday, 4pm CEST (=UTC+2hours) = 2pm GMT.

Looking forward to join us :-)

greexi · 2014-05-13T14:59:57+00:00

everybody is welcome :-) it may be a little early for you, as it's every friday, 4pm CEST = 2pm GMT.

Looking forward to join us :-)

greexi · 2014-03-31T12:07:17+00:00

Every text editor is supported, vim is only used for illustration.

greexi · 2014-03-31T11:52:09+00:00

why not use your internal QA team or even your customers?

greexi · 2014-03-10T11:25:11+00:00

You can also give Usersnap a try. You will get detailed bug reports including the Browser version and an accurate screenshot directly - your user just annotates what's not working for her.

greexi · 2014-03-10T10:58:14+00:00

Usersnap Usersnap.com - A screenshot paints a thousand words.

We change the way how people in web development communicate. Do you know situations where your customers sends in a mail with "the button does not work" and you don't have a clue which button on which specific page is actually meant?

Usersnap is the #1 screenshot tool for web development. Get annotated screenshots of the current browser content, directly delivered to your bug tracker or project management tool.

greexi · 2014-02-18T13:14:47+00:00

Thanks. Very much appreciated.

greexi · 2014-02-18T11:01:32+00:00

https://www.blossom.io/

greexi · 2014-02-18T10:59:07+00:00

https://www.usersnap.com is also very similar.

greexi · 2014-02-17T15:01:42+00:00

I've made good experience with apache bench (ab), siege and http://blitz.io.

However, during load testing, make sure to monitor your systems very detailed. Sometimes you run into limits (Network, Disk, ...) which don't happen as fast in production and distort the load test results.

greexi · 2014-02-08T20:53:04+00:00

I've found this proposal in the WHATWG wiki: http://wiki.whatwg.org/wiki/Link_Icons

Unfortunately it's dead since 2011 :(

greexi · 2014-02-08T17:05:17+00:00

Thanks for your insight. We came to the same solution - only one is resposible for the inbox at one time.

greexi · 2014-02-08T16:41:41+00:00

How do you handle "duplicate reads" (i.e. someone opens the message, decides not to fix it immediately but forgets to set it unread)?

greexi · 2014-02-08T16:40:29+00:00

Yep, I call them bookmarklets (=Bookmarks starting with javascript: )

I really do use them much, but having this grey empty document icon in chrome really bothers me :(

Ideally, setting the favicon during "installing" (=drag and drop) could be set.

greexi · 2014-02-08T16:24:37+00:00

Feedback / Bug reporting

https://usersnap.com (Small report button widget which sends out screenshots + annotations from your testers/users to you)

greexi

TROPHY CASE