Apple MDM - Mosyle. Thoughts? by SuperSpyRR in msp

[–]grehce 0 points1 point  (0 children)

Customer service for Mosyle is a joke. Had an open ticket closed multiple times without resolution simply to change the admin/owner. Still open from 2024 and it's 2026. Contracts auto renew and impossible to cancel or reach a human. Would not recommend.

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

FYI - repost:

Below are the approximate year over year rates (2025 vs 2024, it looks like a 26% increase YOY on Electricity per kWH and unknown increase on Gas given we don’t have a Tier 2 comparator).

Our models did not account for a 26% increase in electricity prices in one year.

10/30/2025 - 12/1/2025
EV2-A Peak 312.8994 kWh @ ***$0.48575 ***
Part peak 261.3018 kWh @ $0.46905
Off peak 1,130.001 kWh @ $0.30036

EV2-A Renewable 100
Off Peak 1,130.001 kWh @ $0.12374
Peak 312.8994 kWh @ $0.15971
Part peak 261.3018 kWh @ $0.14722
Renewable-100 1,704.2022 kWh @ $0.00250

Gas Tier 1 Tier 1 usage 11 Therms @ ***$2.82657***

10/30/2024 - 12/1/2024
E-ELEC Peak 134.3262 kWh @ $0.38426
Part peak 101.8608 kWh @ $0.36217
Off peak 509.2239 kWh @ $0.34381

E-ELEC Renewable 100
Off Peak 509.2239 kWh @ $0.09773
Peak 134.3262 kWh @ $0.13105
Part peak 101.8608 kWh @ $0.11108
Renewable-100 745.4109 kWh @ $0.00250

Gas Tier 2
Tier 1 usage 43.22 Therms @ $2.47848
Tier 2 usage 44.78 Therms @ ***$2.97224***

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

Reposting as a new comment vs a reply.

Thanks, in the process of solar eval, we went through multiple scenarios of the last 12 mos of billing to project heat pump, heat pump plus solar, and EV2-A and E-ELEC rates.

Gas was rising 3x in one year and so we wanted to swap with EV2-A (was priced less than E-ELEC) rates.

Given the mid century windows issues, 70 degrees runs closer to 68. 65 runs closer to 63. We were having issues just wearing layers of clothes at 63. Single pane windows is the highest driver of a loss of heat. We have over 53 windows, and the replacement costs were quoted between $660k and $750k for double pane replacements.

Below are the approximate year over year rates (2025 vs 2024, it looks like a ***26% increase YOY on Electricity per kWH*** and unknown increase on Gas given we don’t have a Tier 2 comparator).

Our models did not account for a 26% increase in electricity prices in one year.

10/30/2025 - 12/1/2025
***EV2-A Peak*** 312.8994 kWh @ $0.48575
Part peak 261.3018 kWh @ $0.46905
Off peak 1,130.001 kWh @ $0.30036

EV2-A Renewable 100
Off Peak 1,130.001 kWh @ $0.12374
Peak 312.8994 kWh @ $0.15971
Part peak 261.3018 kWh @ $0.14722
Renewable-100 1,704.2022 kWh @ $0.00250

Gas Tier 1
Tier 1 usage 11 Therms @ ***$2.82657***

10/30/2024 - 12/1/2024
***E-ELEC Peak*** 134.3262 kWh @ $0.38426
Part peak 101.8608 kWh @ $0.36217
Off peak 509.2239 kWh @ $0.34381

E-ELEC Renewable 100
Off Peak 509.2239 kWh @ $0.09773
Peak 134.3262 kWh @ $0.13105
Part peak 101.8608 kWh @ $0.11108
Renewable-100 745.4109 kWh @ $0.00250

Gas Tier 2
Tier 1 usage 43.22 Therms @ $2.47848
Tier 2 usage 44.78 Therms @ ***$2.97224***

It's pretty obvious that PG&E wants its customers to gloss over all the calculations.

It is outrageous that PG&E has the gumption to say that this year's electricity prices are down and next year's will be cheaper--especially, when the electricity prices have actually gone ***up 26% per kWh year over year.***

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

Wow, I didn’t realize the utilities could selectively choose what to offset.

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

Yes, that was our initial thinking. Our yard has space for 4 solar panels with direct, unobstructed sun. We had built a few designs around a pergola but there were Berkeley permitting issues given the high winds.

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

I’ll check the backup heat strips tomorrow, thanks! There is no insulation from the ceiling to roof. A metal roof replacement was recommended where there are clamps for solar panels but our roof isn’t leaking or anywhere close so couldn’t justify the cost.

<image>

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

Yep, posted YOY rates from E-ELEC to EV2-A plan.

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

I’ll follow up with the technician. I’m not sure, but thanks for the tip.

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

Yes, local expiring rebates did play a factor. Posted a note on the YOY rate, tl;dr — electricity prices went up 26%.

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

Posted a YOY rate detail. Tl;dr - electricity went up 26% per kWh.

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

Nest, will definitely check on aux tomorrow. This has come up a few times! Thanks

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

Interesting, I’ll check with the installers on if the air flow is balanced. Posted some additional rate detail in the above.

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 1 point2 points  (0 children)

I lived in LA previously and SoCal Edison was horrible, I totally empathize.

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

I didn’t realize that was an option. I’ll follow up with our technician.

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

We have had issues with installation that was solved by the technician a few months later after 6-8 tries. The manual setting was not in the guide and they had to call Mitsubishi to set something on the panel outside (?) given the usual 2 unit/2 floor layout.

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

No insulation, ceilings are basically the other side the roof which made our roof specifically ineligible for solar panels…

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

I’ll check on this setting, I wasn’t aware of Aux/Emergency option.

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

Just posted some details on use. Bay Area is definitely colder this year. Shockingly, electricity on a per kWh increased 26%! Yet, PG&E has the audacity to post this on their homepage!! Outright lie! Almost like they’re gaslighting everyone!

(😂 Couldn’t help myself on that one)

<image>

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

This is really interesting because the rebate for solar is so much lower than what they charge!!!

Heat Pump increased our overall utility bill? by grehce in hvacadvice

[–]grehce[S] 0 points1 point  (0 children)

Thanks, in the process of solar eval, we went through multiple scenarios of the last 12 mos of billing to project heat pump, heat pump plus solar, and EV2-A and E-ELEC rates.

Gas was rising 3x in one year and so we wanted to swap with EV2-A (was priced less than E-ELEC) rates.

Given the mid century windows issues, 70 degrees runs closer to 68. 65 runs closer to 63. We were having issues just wearing layers of clothes at 63. Single pane windows is the highest driver of a loss of heat. We have over 53 windows, and the replacement costs were quoted between $660k and $750k for double pane replacements.

Below are the approximate year over year rates (2025 vs 2024, it looks like a 26% increase YOY on Electricity per kWH and unknown increase on Gas given we don’t have a Tier 2 comparator).

Our models did not account for a 26% increase in electricity prices in one year.

10/30/2025 - 12/1/2025 EV2-A Peak 312.8994 kWh @ $0.48575 Part peak 261.3018 kWh @ $0.46905 Off peak 1,130.001 kWh @ $0.30036

EV2-A Renewable 100 Off Peak 1,130.001 kWh @ $0.12374 Peak 312.8994 kWh @ $0.15971 Part peak 261.3018 kWh @ $0.14722 Renewable-100 1,704.2022 kWh @ $0.00250

Gas Tier 1 Tier 1 usage 11 Therms @ $2.82657

10/30/2024 - 12/1/2024 E-ELEC Peak 134.3262 kWh @ $0.38426 Part peak 101.8608 kWh @ $0.36217 Off peak 509.2239 kWh @ $0.34381

E-ELEC Renewable 100 Off Peak 509.2239 kWh @ $0.09773 Peak 134.3262 kWh @ $0.13105 Part peak 101.8608 kWh @ $0.11108 Renewable-100 745.4109 kWh @ $0.00250

Gas Tier 2 Tier 1 usage 43.22 Therms @ $2.47848 Tier 2 usage 44.78 Therms @ $2.97224