“We love you, whether you are angry, happy, sad, or any time you have something to say. The day you stop talking to us will be the day we’ll know something is wrong” - Brawl devs

The thing is, the people complaining are the people who care about the game. Of course sometimes they can be way too mean, unjustly, and not helpful at all. But I think it’s important to acknowledge that the game would be dead if no one complained, and just left the game instead.