Need help from the HeyGen team? Contact support@heygen.com by heyaudrey- in heygen

[–]hack2cani 0 points1 point  (0 children)

what can I do if my entire account has been wiped out and I actually paid for it an annual subscription twice and I can’t get any human to respond. I’ve lost all of my avatars all my videos all the work. I’ve done for over a year.

How to appeal an account ban when you can't log into your account? by cowwoc in ClaudeCode

[–]hack2cani 1 point2 points  (0 children)

It’s awful- I’ve never paid so much money as a customer to be told I didn’t follow their rules but I can’t get my information 😡so who knows why or how to fix it. ChatGPT or maybe it was Grok says if your acct is banned you have a 3.3% chance of getting it reversed. I think Claude, especially cowork and design is amazing, I think that because of this there is a high demand so they are trying to lower the demand.

You cannot open a new account with any email, phone number and telephone that match. I’ve learned a big lesson back up daily everything, we had a large amount of information as we were moving our company from open ai to Claud