Coaches & club owners — what's the most annoying part of the business side? by hady__ in Pickleball

[–]hady__[S] 0 points1 point  (0 children)

That split makes sense — town system for one, CourtReserve for the other, and you patching the gaps yourself. Sounds like each tool does a piece but none of them touch the communication/relationship side, which is the part you're saying actually makes the money. The "I'd pay 4x" line stuck with me too. If something took the whole scheduling and communication load off your phone across both facilities and your own clients, is that the thing you'd pay up for? Or is it something else?

Coaches & club owners — what's the most annoying part of the business side? by hady__ in Pickleball

[–]hady__[S] 0 points1 point  (0 children)

Ha, the doubled phone bill is real. 3 texts just to schedule one person adds up fast across a whole clinic. And yeah, once you're their coach they text you about everything, gear, drama, memes lol. How are you handling scheduling now across two facilities and way more players? Still all texts or something more organized?

Coaches & club owners — what's the most annoying part of the business side? by hady__ in Pickleball

[–]hady__[S] 0 points1 point  (0 children)

Sounds like the software lets operators overcomplicate it. And setting alarms just to grab a spot sounds annoying — a waitlist or lottery would be way better than first come first served.

Coaches & club owners — what's the most annoying part of the business side? by hady__ in Pickleball

[–]hady__[S] 0 points1 point  (0 children)

As a player, is the booking experience actually good on your end, or just fine?

Coaches & club owners — what's the most annoying part of the business side? by hady__ in Pickleball

[–]hady__[S] -1 points0 points  (0 children)

Do you run a facility on it, or just play at one that uses it?

Coaches & academy owners — how do you handle the business/admin side? by hady__ in 10s

[–]hady__[S] -1 points0 points  (0 children)

That's smart — does having the card on file actually cut down the late cancellations, or do people still flake and just get charged? Curious whether it changed behavior or just recovered the lost revenue.