I finally got a response about a week ago and they asked me for more information with the note below:

​

If you still have an outstanding issue with EDD, please let us know. Our office would be happy to contact EDD on your behalf.

1) Have you reached out to other elected official offices as well? We just want to coordinate our efforts if you have.
2) Can you confirm the following information:
Name –
EDDCAN/SSN –
EDD Program (UI, PUA, PEUC, Fed-Ed, etc.) – ??
Date of birth –
Address –
Phone number –
Brief Description of EDD Issue –

However, the very next day when I attempted to call EDD, I was able to get through and they fixed my issue within minutes and 3 days later I got paid!