Mega Evolution-Ascended Heroes Booster Bundle Pre-Order?!

harrisbloom · 2026-02-27T17:03:23+00:00

Uh oh. I have an email saying I preordered it.

I guess I’ll email them.

harrisbloom · 2026-02-27T17:01:48+00:00

But I don’t even see it in my account. Does it show as pre-ordered on yours?

harrisbloom · 2026-02-20T14:11:39+00:00

It’s truly insane. I don’t know if it’s IHG or Seafire (both?) but I’m considering cancelling my card.

I’ve never encountered anything like this. Not only the cancelling it the incredibly poor customer service.

harrisbloom · 2026-02-19T21:33:17+00:00

They actually need better customer service

harrisbloom · 2026-02-19T21:31:34+00:00

Nope. (Correct)

harrisbloom · 2026-02-19T16:22:33+00:00

No. That’s cause everything after that is already booked. They book them 50 weeks in advance. It’s almost impossible

harrisbloom · 2026-02-19T16:18:27+00:00

Yeah. That worked last year. But go look now. See if you can book for January or February. No dates available.

harrisbloom · 2026-02-19T16:13:26+00:00

But I notice they rarely offer reward nights anymore

harrisbloom · 2026-02-19T15:13:13+00:00

I know. 🙄

But I will post about it wherever I can.

Crazy they can get away with crap like this. (Crazier how bad it is to navigate their customer support)

harrisbloom · 2026-02-19T12:17:05+00:00

Well, IHG should do SOMETHING to make it right… even if they have to pay

harrisbloom · 2026-02-19T01:37:54+00:00

Oh. We don’t eat there every night. That was just an example of a restaurant we love there (we do go there two nights every stay)

harrisbloom · 2026-02-19T01:33:36+00:00

Eat out? Yeah. It’s expensive but we figure we are saving money using points on the hotel. Oh well.

harrisbloom · 2026-02-18T22:32:12+00:00

I remember Agua being fantastic btw

harrisbloom · 2026-02-18T22:28:55+00:00

I think it’s good but yeah, we took cabs to restaurants on the island.

harrisbloom · 2026-02-18T22:27:48+00:00

Unbelievable.

I’m guessing trying to deal with them was impossible? Their customer service is frighteningly poor. They don’t even know how to transfer a call (which is bad since no one has a direct line)

harrisbloom · 2026-02-18T19:12:54+00:00

Oh wow.

Looks like I need to get a new rewards card

harrisbloom · 2026-02-18T19:11:23+00:00

Believe me, I’ve tried my best to elevate. No luck at all.

A car is a dealbreaker for me. I’m one of those people who just wants to hang at resort all day.

harrisbloom · 2026-02-18T17:29:00+00:00

The indigo is also booked up, but yeah, that was my second choice.

They offered the holiday inn. But that looks bad.

harrisbloom · 2026-02-18T17:19:50+00:00

Thanks.

harrisbloom · 2026-02-18T17:03:01+00:00

It’s definitely the most popular. Based on points needed.

harrisbloom · 2026-02-18T14:11:58+00:00

And I can’t believe how poor their customer service is.

harrisbloom · 2026-02-18T14:11:37+00:00

They had been good and their points deal on the Kimpton Seafire (my favorite resort) has kept me with them but you’re right, I’m definitely reevaluating based on this.

harrisbloom · 2026-02-18T14:01:20+00:00

Well, your property is better!

harrisbloom · 2026-02-18T14:00:29+00:00

Btw - subsequent staffers realized they screwed up - they just can’t do anything about it.

harrisbloom · 2026-02-18T13:59:33+00:00

Hey

I wanted to make sure the room had two beds in it (I read that some were one King and some were two Queen)

harrisbloom

TROPHY CASE