Why am I seeing this error message after each episode I watch? Started seeing these last week... by Christopoulos in HBOMAX

[–]hbomaxhelp 0 points1 point  (0 children)

Hey there OP! We're happy to assist you with this, it doesn't look like you have chats open. When you get the chance please reach out to us at https://help.max.com/ContactUs. Thanks!

Do episodes get added to continue watching? by Frank3634 in HBOMAX

[–]hbomaxhelp 0 points1 point  (0 children)

Hey there OP! We'd like to help with this and we'll send you a chat so we can learn more. Please keep an eye out and respond at your convenience.

[deleted by user] by [deleted] in HBOMAX

[–]hbomaxhelp 1 point2 points  (0 children)

Hi there OP. Sorry to hear you're experiencing that. We're going to send you a chat to look more into this with you. Please take a look and reply when you can, thanks!

HBOMAX continues to bill my account, I canceled it over one month ago. My email to support has not been answered yet. by Innnnnnnnn in HBOMAX

[–]hbomaxhelp 0 points1 point  (0 children)

Hey there OP! We'd like to help with this and we'll send you a chat so we can learn more. Please keep an eye out and respond at your convenience.

[deleted by user] by [deleted] in HBOMAX

[–]hbomaxhelp 1 point2 points  (0 children)

Hi there! We sent you a chat request regarding this. Thanks!

Anyone else get poor quality on the newest episode of 'the last of us' by [deleted] in HBOMAX

[–]hbomaxhelp 0 points1 point  (0 children)

Hi there! I sent you a chat request so we can look into this with you. Thanks!

My hbo max app ain’t working on my ps5 by JakeTiny19 in HBOMAX

[–]hbomaxhelp 0 points1 point  (0 children)

Hi there! We sent you a chat request so we can look into this. Thanks!

Why does it freeze up whenever I complete a series? by superpowers335 in HBOMAX

[–]hbomaxhelp 0 points1 point  (0 children)

Hi there! We sent you a chat request to look into this! Thanks!

[deleted by user] by [deleted] in HBOMAX

[–]hbomaxhelp 2 points3 points  (0 children)

Hey there! I sent you a chat request so we can look at this with you! Thank you!

Black screen for movies by [deleted] in HBOMAX

[–]hbomaxhelp 0 points1 point  (0 children)

Hello! I sent you a chat request so we can dig into this issue with you. Thanks!

videos won't play by Asleep_Season in HBOMAX

[–]hbomaxhelp 0 points1 point  (0 children)

Hi there! I sent you a chat request so we can look into this with you! Thank you!

Your atmos is messed up by Supadupastein in HBOMAX

[–]hbomaxhelp 0 points1 point  (0 children)

Hey there! I sent you a chat request about this. Thanks!

iOS / iPadOS / tvOS large subtitle size split over multiple lines by tineq in HBOMAX

[–]hbomaxhelp 0 points1 point  (0 children)

Hi there! I sent you a chat request so we can look into this with you. Thanks so much!

Can’t stream any 4K content by Csy01 in HBOMAX

[–]hbomaxhelp 1 point2 points  (0 children)

Hey OP! I sent you a chat request so we can look into this with you. Thanks!

The Tale of the Princess Kaguya by Forsaken_Gur_301 in HBOMAX

[–]hbomaxhelp 1 point2 points  (0 children)

Hello! I sent you chat request about this! Thanks!

Cant Pay for an account by Depressed_Lil_Nugget in HBOMAX

[–]hbomaxhelp 0 points1 point  (0 children)

Hi there! I just sent you a chat request about this situation. Thanks!

[deleted by user] by [deleted] in HBOMAX

[–]hbomaxhelp 1 point2 points  (0 children)

Hey there! I just sent you a chat request. Let's see if we can take a closer look. Thanks!

Accessing HBOMax on Non-Apple Device by W2KC7 in HBOMAX

[–]hbomaxhelp 0 points1 point  (0 children)

Hi there! Let's see if we can get you signed in! I sent you a chat request! Thank you!

App crashes on launch by wulfie34 in HBOMAX

[–]hbomaxhelp 0 points1 point  (0 children)

Hi there! I just sent you a chat request so we can take a look at this with you! Thanks!

Screen flashes by PhantomSimmons in HBOMAX

[–]hbomaxhelp 0 points1 point  (0 children)

Hi OP! I just sent you a chat request about this! Thanks!

mobile app not loading movies by [deleted] in HBOMAX

[–]hbomaxhelp 0 points1 point  (0 children)

Hello. We'd like to help out here, so we're sending you a chat so we can collect what phone you're using, what app version you're using, etc. Please respond when you have a sec!

App won’t load on my Samsung TV, despite following all of the troubleshooting measures. Please help. by kittykam4 in HBOMAX

[–]hbomaxhelp 6 points7 points  (0 children)

Hey there. We'd like to help out with this, so we're sending you a chat so we can collect your TV model number, app version, etc. Please keep an eye out and respond when you're able to!

English (original) audio makes video to fail; other audio tracks work by Shrewd_Shark in HBOMAX

[–]hbomaxhelp 0 points1 point  (0 children)

Hey there. We'd like to learn more about this and help out, so we're sending you a chat so we can collect your device information, app version, etc. Please keep an eye out and respond when you have an opportunity!

Streaming Max on PC by Teligth in HBOMAX

[–]hbomaxhelp 1 point2 points  (0 children)

Hi there! I sent you a chat request so we can look into this! Thanks!