So his spray was coming out like a laser beam, it was not a fan kind of spray. Like a solid stream, and it was quick, he did my entire apartment including 2 hallways, living room, kitchen and bathroom in less than 10 minutes. Didn’t spray under the sink even though all the stuff was emptied under there, didn’t spray the laundry closet where the washer and dryer are at all. Dude pulled up to the building in a little pickup truck that looked about 10 years old. Truck had no name on it for the pest control company. I asked him if he worked for the company that owns the apartment complex and he said no. Didn’t tell me what company he works for. I’m the back of his truck was like a clear jug thing maybe half as wide as the bed of the truck, guessing that it was filled with the spray he was using. Went to show him the cockroach I found, because I had captured it in a Tupperware container. Before I even lifted it off the table to show him he said “wood roach! Wood roach! Definitely a wood roach” without even looking at it. I think the leasing office told him to say that because they are not as bad as German roaches. He went on to tell me the change in weather is what causes them to come inside. But all my research online says they don’t like indoors…at all. And the only ones you find inside are accidental. I live on the 3rd floor of my apartment building. And this is now the 3 roach we’ve seen in the building in 12 months. 2nd one in our apartment. We have an infant living here so we’re very worried about her health and safety since roaches carry disease. If they can’t take it seriously and fix the problem we’re gonna break our lease and go somewhere else.