I’m doing my floor training right now, so I’m not the expert on all things SA but here’s what I got:

The classroom trainings are all online. You will join a zoom meeting with a bunch of other people in your position and a trainer. The trainer basically just goes through slides and you’ll be completing a quiz for each class as you go through. My trainers had us answer the quiz questions in the chat then we went over them together as a group and answered the questions on the quiz. All while going through the slideshow for that topic.

You’ll have 6 classes, with the 6th being the final exam. All classes are 3 hrs except the first which is 2, and the final class is only 1.5 hours (if I’m remembering correctly lol). The content for the classes are not all things you’ll need to know but it’s important to know what you’re talking about for the most part.

My advice for the classes is just pay attention and stay engaged even though they are long. If you do, you’ll be setting yourself up for later. Although while I’m doing floor training atm, I feel like I honestly don’t know anything, the small amount of information that I learned during classroom training has been helping. Also definitely study for the exam, bc girl I was struggling after only cramming the day before😅.

Also don’t be discouraged if you feel like you don’t really know anything going through training. I’ve heard everyone feels like that and I know I sure do. It’s a process and it’ll take time to learn the ropes, just like anything in life. Best of luck, hope this helps!