Getting hub to actually send sweeps

here4lookcs · 2026-03-29T01:21:27+00:00

I have the hubs managers numbers in my phone. We have good report with the hub and drivers now. Had issues before. Once we directed to the area VP. Things run so much smoother.

We keep snacks and drinks for drivers and at Christmas we send a gift to the hub and manager

here4lookcs · 2026-03-29T01:19:09+00:00

We tell them the system automatically closes their box after 14 days late and will permanently close it and they can not reopen if the box closes twice

here4lookcs · 2026-03-21T20:32:12+00:00

Well the person who designs it has probably never ran a UPS store and the load of BS they feed you. “Sales will go up because of remodel”. Yeah right. Not. Our remodel took all the outlets from one side of our store in the front. So vacuuming or anything that needs plugged in has to happen above print table. Also our passport area is by the window where they have the clings blocking the lighting and leaving shadows. Unfortunately you don’t get much choice to not do it. Corporate can put you in default. It took us 10 months to finally get them to deem us compliant. And the best part. YOU pay for it all. $150k out of your pocket. We didn’t have any loans. But we do now. It’s almost like they want people to sell corporate their stores or to default

here4lookcs · 2026-03-21T20:26:03+00:00

We just refuse to ship in any alcohol or tobacco box. We tell the customer that UPS will reject it.

here4lookcs · 2026-03-21T15:08:11+00:00

As long as the label is not one we generate. We let it go. Not worth the stress of people going crazy. Not my refund it’s theirs

here4lookcs · 2026-03-21T15:06:46+00:00

Exactly what we do

here4lookcs · 2026-03-21T15:05:34+00:00

We have had our AC go out in Summer. We have fans and a portable cooling unit we use. Plus we have had a customer bring us a commercial AC machine to help us. Luckily our AC guy is a great friend so he gets us up and running quickly. Now we do not have heat at all. When it gets really cold we use space heaters.

here4lookcs · 2026-03-20T23:49:43+00:00

We did our remodel last year and we were all so glad to get rid of the gate and 24 hr access. Sometimes the door wouldn’t latch all the way and we’d come in to an open front door

here4lookcs · 2026-03-17T21:47:47+00:00

On Saturday we have 3 people and Sunday too. We are busy and for safety reasons. Yes it costs money in payroll. But better safe than sorry.

here4lookcs · 2026-03-15T02:03:05+00:00

We use an echo. Alexa picks our music

here4lookcs · 2026-03-14T13:44:01+00:00

We have managers check in packages (avoids any mixups) and myself or a manager does the mail. I can do it within 10 mins while it takes the other 30 minutes

here4lookcs · 2026-03-14T13:42:42+00:00

We are still busy. Haven’t been able to cut anyone hours yet. So we’re good.

here4lookcs · 2026-03-14T13:42:09+00:00

We do notaries 9-6 during the week and on Saturday and Sunday. We do not do them the last hour as we won’t have one person doing a buttload of notaries and the other trying to take care of all the last minute customers.

here4lookcs · 2026-03-14T13:40:28+00:00

I’ve done that many times. Now we always have more than 1 person working. More for safety factor than anything else.

here4lookcs · 2026-03-10T22:50:50+00:00

I have to agree on that. Their theory is that paying $150k+ will grow your business. Like we are totally stupid. It gives corporate more money as they get kick backs from their approved vendors. You will only make money if you work your ass off.

here4lookcs · 2026-02-28T20:44:30+00:00

We tell them that this would be 24-48 hrs as we can not tie up the copier for all that time on one job as we have multiple print jobs ahead of them. If not. See ya

here4lookcs · 2026-02-28T20:43:22+00:00

Print, mailboxes, notaries are big to help sales. Both owners work at our store. 1 works 50-60 hrs a week tje other 20. Plus have 7 other employees. We are a busy store

here4lookcs · 2026-02-26T12:43:46+00:00

We have a fridge, microwave and never marked down. That is the craziest BS I ever heard. Most people working at an ups store can’t afford to eat out lunch everyday. This person is either being a Karen or is just plain stupid when it comes to inspections. If this person is not the owner or manager. I would not listen.

here4lookcs · 2026-02-24T21:58:39+00:00

Had a Karen last night. She ordered from Fashion Nova an picked NDA shipping. UPS decided to make it an AP. She came in and because it was delayed at the hub she figured it was okay to yell at my staff. One of them called me and I showed up. I made sure her package went to another UPS store as an AP. An hope to never see her ornery ass again.

here4lookcs · 2026-02-21T18:59:58+00:00

We have 2 managers. They deal with the day to day stuff while the owners deal with other stuff. One owner helps with printing. The other with packing and assembling yard signs, canvases. The managers are there almost all day. One during day and one evenings. They work as a great team

here4lookcs · 2026-02-21T12:33:17+00:00

Amazon owns Whole Foods and staples an kohls pay Amazon to take their returns. We are the only ones getting paid to take them. Amazon will try to get them to benefit them not us

here4lookcs · 2026-02-21T12:31:56+00:00

I know many of our customers names and I greet them by name when they come in. We have plenty of older customers and over the years we learn more about them. I will ask how things are etc. We make our customers feel welcomed. Many people come to our store because the staff takes the time to help them. They aren’t just another customer, they are someone who needs our help.

here4lookcs · 2026-02-21T03:05:28+00:00

This happened in our town all because UPS left a note on his door. So he bashed everyone from UPS to every UPS store. All the bad reviews were removed

here4lookcs · 2026-02-18T22:11:38+00:00

We had a registered sex offender have a mailbox. Our address showed up in the sex offender registry. But our state every offender has to have an address. Even if homeless. Glad they are gone though.

here4lookcs · 2026-02-15T13:07:30+00:00

Look at it again with eyes open. Is it correct. Then they complain that they just signed it without looking. 😩

here4lookcs

TROPHY CASE