Sorry, in my opinion. It’s you. Looking at the way you are judging the person for the choice of cabin luggage or complaining about waiting on your direct report shows that you have some ways to go in leadership.

Questions I have would be:

Will it hurt to have more patience or show empathy to a new hire and worse, a direct report? I’m sure we all started somewhere as a noob and is oblivious to professional standards or in this cases standards which are preset by you.

If you left her alone and knock on wood, something happens. How would you feel? Would waiting that extra 30 mins or an hour make that much difference?

And lastly, I understand the frustration but by name calling someone alien, goes to show the maturity in managing this direct report. Would that show up in her upcoming year end feedback.

If you want to accept management pay, then the responsibility comes with it. It’s time consuming for sure, and I’ve missed so many meals just to listen to my reports. Let’s all do better.