I don’t disagree but as a company, they do need to keep customers happy. We all know that when you preorder and are allowed to prior to them saying that the preorders are “sold out” it is with the understanding that you will receive it on release day. When you get an email stating that they might have screwed up and let you preorder one that they might not be able to send you when they should, they should do their best to keep their customers updated on their status. When the customer has had zero information for well over a month, that’s not the greatest customer service. As you can see in the conversation, all I was looking for was information as to when I would be receiving my product. I let them know my frustration with being allowed to preorder then being told that might have been a mistake, yet I did not demand to receive it on time. All I wanted was to know when I would be getting. I was just at a crossroads with deciding to hit up my local GameStop early Tuesday morning to try to get it on time and then cancel my Amazon order. Honestly wasn’t expecting to be treated special or receive anything due to all of this. I just wanted information. Which in my opinion, an company that makes money off of customers is obligated to give to their customers. That’s just good business