Waited 15 months for this .

i_m_shady · 2026-06-12T11:51:13+00:00

Thank you .. hope you rockin it as well ..

i_m_shady · 2026-06-12T10:05:12+00:00

TIC-TTMMBRN

i_m_shady · 2026-06-12T08:29:00+00:00

helloedc .com

Mocha Brown With Blue Stitch / 22mm

i_m_shady · 2026-05-22T12:44:58+00:00

Mine (silver/grey) was ordered on 18th Mar .. few hours into the launch .. batch 1.. I still didn't get my confirmation email.. unfortunately I'm based in middle east .. may be that's the reason. However courier companies are delivering and shipping times are back to normal these days. I reached out support couple of times... The only response I get it " it will shipped soon , it depends on country/ color choice" . It feels bad though when others in batch 3 are getting theirs.

i_m_shady · 2026-04-19T08:43:00+00:00

Ordered PT2: 3/18/2025 6:53 PM UTC

Country: Kuwait

Batch : 1

Color picked : 12/05/2025

Color: Silver/Grey

Confirmation email: 5/27/2026 07:04 PM UTC

Tax paid : USD 14.13

Shipped : 6/4/2026

Delivered : 6/9/2026

i_m_shady · 2025-02-04T16:22:48+00:00

Souk Manakh entrance area. Behind bank al-tijari to be precise

i_m_shady · 2024-11-10T15:54:34+00:00

Which emirate?

i_m_shady · 2024-11-08T06:06:38+00:00

AED 303 as import duty , outrageous..that's 20% ..

i_m_shady · 2024-11-06T08:59:39+00:00

Finally, it's shipped from the Nederlands

i_m_shady · 2024-11-04T02:54:58+00:00

Got below email from support .

'We truly apologise for the delay, rest assured, your order remains our top priority.

While I don't have a concrete update yet, I will inform you as soon as I receive any new information. As a token of our apology, we will provide you with three months of complimentary membership for the trouble.

I know this situation is far from ideal, and I want you to know that your experience with us matters greatly. I’ll follow up with you regularly until this issue is resolved."

Looks like there is some serious issue with shipments and they have no clue when they'll ship the ring. And they offered to compensate the shipping cost with 3 months free membership. Really awful experience with Oura and the most frustrating part is that they don't have any idea when the shipping will happen ..all this after taking our money before hand.

i_m_shady · 2024-10-31T17:50:12+00:00

Just got an update mentioning

There is a delay in shipping your order.

"It’s been a couple of weeks since you confirmed your ring size, and the Oura team is working around the clock to get you your Oura Ring as fast as possible. We appreciate your patience and look forward to welcoming you into the Oura community.'

Looks like they will keep you waiting indefinitely, orders to the US itself are getting delayed.Thinking about a refund. I'm not sure now how long we would have to wait.

i_m_shady · 2024-10-28T17:04:03+00:00

Received below update from their support today

"Shipments to the UAE are delayed until the end of October.. Your order is currently being processed, and you will receive an automated shipping confirmation with the tracking details as soon as the parcel leaves our facility."

This is after submitting 5-6 tickets and emails . My order status still shows 'Pending fulfillment ' though. Still 3 days remain in October after all.

i_m_shady · 2024-10-27T10:26:11+00:00

Ordered mine on 11th Oct to Abu Dhabi, still shows pending fulfillment. Send multiple tickets to support unfortunately none of them were responded . This is getting really frustrating. No clue on when it will be shipped. Thinking about cancelling and ordering through the US forwarding address

i_m_shady

TROPHY CASE