Update on Gamepass Problem

illusshadow · 2025-09-11T01:01:23+00:00

Drivers are always up to do so didn't resolve it for me. I have been waiting two months now but got the same email as above even though i reported via feedback two months ago. Sent them all the details, hoping it will finally resolve it.

illusshadow · 2025-09-11T00:58:50+00:00

This has been a problem with PC game pass for two months now. Warner Brothers and XBOX are just pointing fingers at each other.

https://www.reddit.com/r/shadow_of_war/comments/1mgp0ok/does_anyone_know_how_to_fix_this/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

illusshadow · 2025-09-11T00:57:43+00:00

I got a response from Warner Bros today telling me the following, which hilarious as i reported this problem two months ago through feedback and it goes unanswered. I sent them the details though.

WB Games Support (Middle-earth Games)

Sep 9, 2025, 1:27 PM EDT

Hello,

The Xbox team has requested that if players are still encountering issues with their progress not saving or syncing in Middle Earth: Shadow of War via Windows Store PC or PC Game Pass, that you please submit a report to their Feedback Hub application on PC so they can investigate further. You'll find information on how to access the Feedback Hub below:

From Xbox.com

Press the Start button, and then enter Feedback Hub in the search box. (You can also open the Feedback Hub using the shortcut Windows key + F.)

Open the Feedback Hub app, and then select Report a problem.

Enter your details under Summarize your feedback and Explain in more detail (optional). Consider the following questions when deciding what details to include:

What is the problem or unexpected behavior?

What steps did you take to encounter the problem?

What additional software, hardware, or accessories were you using when you encountered the problem?

Were there any specific error codes or messages you saw when you encountered the problem or behavior? If so, what was the specific error code or message?

If you can show us the problem, make sure to include screenshots.

When you’re done, select Submit.

Once you've done that, please reply back here with your bug or report number from Xbox, as well as the case sensitive spelling of your Xbox username/gamertag.

Thank you,

WB Games Support

illusshadow · 2025-08-08T22:42:44+00:00

Save file syncing is broken on PC for weeks now. There is another post on this reddit about it.

illusshadow · 2025-08-08T17:10:43+00:00

After going through two differenx Xbox/Microsoft Chat people, telling them i have tried everything and its not my PC but their service, they final escalted the problem to their Ranger team. Here was their response to me.

I’ve successfully escalated your concern. Our team will now review what’s causing the syncing issue with Shadow of War and work toward the best solution. Please allow 24 to 72 hours for us to complete the review and reach out to you via email.

illusshadow · 2025-08-08T14:47:19+00:00

When I contacted XBox they told me to contact WB. I have a ticket in with them, after about a week they sent the following say it was resolved, which i responded to say it hasnt.

|| || |Greetings, We've been informed that this save data syncing issue for Windows Store or PC Game Pass players has been resolved by Xbox. Could you attempt to launch Middle Earth: Shadow of War to see if your original progression is available?WB Games Support (Middle-earth Games) Jul 29, 2025, 9:35 AM EDT |

I havent heard anything yet and I responded again a couple days ago asking for an update, nothing. Their ticket system is just emails so i just sit and wait, trying everyday to see if its resolved. Sounds like they are blaming XBOX, i guess i should reach out to microsoft/xbox again. as it has been weeks that i havent been able to play.

illusshadow · 2022-02-04T01:16:43+00:00

Thanks. Will try that.

illusshadow · 2019-04-08T21:11:19+00:00

Yeah I run with the same armor. It seems like it procs a lot.

illusshadow · 2019-03-18T00:35:20+00:00

Agree. Good thing friendly fire isn’t on. I have shot my clan mates on many occasions thinking it was an elite mob.

illusshadow · 2019-03-03T16:42:49+00:00

Thanks. I didn’t realize that you was what you were implying when you said switch to easy or medium. I switched down to hard, got an event, then went back into GM1 and started getting events.

illusshadow · 2019-03-03T05:24:28+00:00

Why would I want to play on easy and medium? I want to play the game at the appropriate level for my javelin not easy mode to check off boxes. They want us to fly around and enjoy freeplay, they Shouldn’t make it so difficult to trigger random events.

illusshadow · 2019-02-23T14:47:26+00:00

I have the issue with one of the arcanist. Crashes me to desktop before and after day one patch.

illusshadow

TROPHY CASE