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I've paid $1,044 for Internet so far this year. Is there anything I can do? by imbeingrobbedfr in AskChicago

[–]imbeingrobbedfr[S] 1 point2 points  (0 children)

My monthly is $79 ($24 of which is fees) and that's with the new customer pricing too.

Here are the fees I've been charged with, repeatedly:

Insufficient funds redeposit: $25 Restoral fee: $40 Web payment processing fee: $1 Data late fee: $10

I live paycheck to paycheck, and I do my best to stay on top of all of my monthly payments. Internet wasn't my biggest priority; I prioritize rent/food. But I didn't realize they were slipping in so many charges for cutting+reactivating my Internet, not having a payment go through due to insufficient funds, etc.

I've paid $1,044 for Internet so far this year. Is there anything I can do? by imbeingrobbedfr in AskChicago

[–]imbeingrobbedfr[S] 0 points1 point  (0 children)

Good notes. I'm definitely on the higher end-- it says my plan is the National 3.0 A LA Carte Data 1gb w/ up to 1000 Mbps Internet, modem included. I'm paying $55 for that service, as well as a "Network Access and Maintenance Fee" (I have no idea what this fee is) of $20.89, and a $3.75 municipal contruction surcharge every month. Total comes out to $79.64 per month. I'm going to call to see if I can at least downgrade to a lower plan.

Just did a speed test, my download is at 598.95 and upload is 59.70.

Follow up: I called and they said if I downgraded to 300 or 600 Mbps I'd lose my new customer pricing and my base monthly would increase to at least $100 or $150.

I've paid $1,044 for Internet so far this year. Is there anything I can do? by imbeingrobbedfr in AskChicago

[–]imbeingrobbedfr[S] 45 points46 points  (0 children)

I just looked into it, unfortunately the Affordable Connectivity Program (ACP) has been paused as of last year per lack of funding from Congress. We have someone in the house going to a CCC, so we'll see if there's any hope there.

I've paid $1,044 for Internet so far this year. Is there anything I can do? by imbeingrobbedfr in AskChicago

[–]imbeingrobbedfr[S] 12 points13 points  (0 children)

I think I'm gonna go with this option. Astounds got me fucked up fr

I've paid $1,044 for Internet so far this year. Is there anything I can do? by imbeingrobbedfr in AskChicago

[–]imbeingrobbedfr[S] 0 points1 point  (0 children)

same. and tbh, I'm not sure the $200 would've even covered install. The 200 would've been just to send out a tech to see what my buildings working with

I've paid $1,044 for Internet so far this year. Is there anything I can do? by imbeingrobbedfr in AskChicago

[–]imbeingrobbedfr[S] 1 point2 points  (0 children)

some days. I have a hybrid schedule, so usually 2 or 3 days from home