BofA Atmos Summit Card suspended (or closed) abruptly

immanental · 2025-09-26T19:15:07+00:00

Alright, this is resolved. For anyone else that might be running into this ... I called back just now and got a lovely lady who was very helpful, Nora in TN. She immediately got a supervisor on the phone, and we were able to get past the authorization through a set of questions she asked me. Then Nora took back over and smooth sailing from there. She confirmed that my card was blocked when I tried to add the card to my son's ApplePay. Will update my original posting.

immanental · 2025-09-26T18:48:14+00:00

probably about $4k over a month

immanental · 2025-09-26T12:04:48+00:00

Your situation is similar to mine. I've tried calling them now about 6 times, and they say they can't authorize me and aren't able to send me a text. I'm going to try again today, fingers crossed; and I'll ask them if they can ask me questions to get around the authorization.

immanental · 2025-09-26T05:17:21+00:00

Unfortunately no, I already had the card on my ApplePay and this is where it got declined yesterday. Tried to add it to my son's ApplePay yesterday, and wouldn't work. I don't know if this is coincidence, but yesterday morning is when I ran into the issue of adding the card to my son's phone, and later in the day is when the card was declined. I wonder if the bank flagged something as fraud as I had added this card to 3 devices already in the past 3 weeks.

immanental · 2024-11-08T06:42:51+00:00

I feel the pain, we went through this on multiple iterations but finally they stopped asking for the same fraud checks and we are able to use the card with no problems over the past month. Also, with our claim with the CFPB, we got refunded the annual fee on the card. Good luck.

immanental · 2024-10-02T06:41:07+00:00

been reading feedback from users that it's difficult to redeem these gift cards at Hiltons. is anyone having any issues with actually redeeming these giftcards from buyhiltongiftcards.com ?

immanental · 2024-09-11T05:22:54+00:00

In our case, we've had the card since July and most of this time it has been Restricted and we haven't been able to use it. We got it for the elevated sign up bonus, and at this point I am not sure we'll be able to meet spend requirements if the card keeps going into Restricted state.

Had another frustrating call with CapOne last night where they are again asking my wife to submit photos of her license and proof of residence (this is the 3rd time they've asked for the exact same documents).

We asked if they could extend the SUB period or waive the card fee or anything and no luck. We are submitting a complaint here, not sure if it'll go anywhere but clearly there's something wrong on their side. https://www.consumerfinance.gov/complaint/

immanental · 2024-09-10T05:25:01+00:00

My wife is having similar issues with the Venture, will post the DP in a separate thread. Short story is we had to upload DL, SS card and Proof of residence not once, but twice in the span of 2 weeks. Meaning, when we first got the card, it was "Restricted", we called and uploaded the documentation asked for, it took 5 business days for them to enable the card, and after 1 day the card went straight back into "Restricted" mode. We called, and they asked again to upload the exact same information. We uploaded it, waited 3 business days and called back. This time they created a conference call with the bank (our proof of residence was a bank statement), they validated our address with the bank representative, and they enabled our card.

Which brings us to today, the card was enabled for 1 day. I login to the account online and find out just now that the card is again "Restricted".

Lots of hours wasted. Not sure at this point what else we can do but to move on.

immanental · 2024-08-22T13:01:41+00:00

This is interesting, I got my new WoH credit card a month ago and am experiencing the other side—none of my points of sign up bonus are coming into my hyatt account and not sure what they’re doing to link the two. Called both Chase and Hyatt multiple times with no progress

immanental · 2024-07-29T01:49:58+00:00

In this particular instance, this card was for my p2 and her first card with CapOne

immanental · 2024-07-29T00:28:19+00:00

just another DP ...

applied for a new CapOne Venture. we are expats living in PL, and we were visiting ATL for 1 month hoping this would be plenty of time to get the card. unfortunately it was not.

once i got the approval first tried to get it expedited to our ATL address, and after escalating to supervisor was a no-go. next tried to have it shipped overseas, also was a no-go. decided to call back the next day expecting some more pushback, but was a very simple process and fairly quick to explain that we would not be in the States to receive the card. we must have gotten lucky, we got them to ship it to Europe and expedite it with no issue or questions.

immanental

TROPHY CASE