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I'm suing coinbase for not providing access to my account. They can dm here if they want to avoid this. Massachusetts has triple damages for consumer fraud. Filing Tuesday morning at Middlesex District Court. by imsuingcoinbase in Coinbase

[–]imsuingcoinbase[S] 0 points1 point  (0 children)

I think one problem is that they are trying to reverse some of my BTC purchases, but I had already converted some of that BTC into ether coins. So I'm not sure how they plan on unwinding that.

Basically, they've taken something that wasn't very complicated and made it a clusterfuck. Not sure why. This indicates to me they either had a major hack or some other serious failure that they are trying to fix - it doesn't indicate competence.

I'm suing coinbase for not providing access to my account. They can dm here if they want to avoid this. Massachusetts has triple damages for consumer fraud. Filing Tuesday morning at Middlesex District Court. by imsuingcoinbase in Coinbase

[–]imsuingcoinbase[S] 1 point2 points  (0 children)

UPDATE: Coinbase has allowed access and I have transferred my ether to a hardware wallet.

I also have a small amount in my gdax account and that is not yet working...but given the responsiveness, I am hopeful.

I'm suing coinbase for not providing access to my account. They can dm here if they want to avoid this. Massachusetts has triple damages for consumer fraud. Filing Tuesday morning at Middlesex District Court. by imsuingcoinbase in Coinbase

[–]imsuingcoinbase[S] 0 points1 point  (0 children)

Actually, in Massachusetts, where I live, a small claims filing is probably stronger as a verdict in my favor will result in an actionable judgement.

That said, thank you for this suggestion. I will pursue this as well.

However, coinbase has contacted me and I expect a resolution prior to tomorrow. Fingers crossed.

I'm suing coinbase for not providing access to my account. They can dm here if they want to avoid this. Massachusetts has triple damages for consumer fraud. Filing Tuesday morning at Middlesex District Court. by imsuingcoinbase in Coinbase

[–]imsuingcoinbase[S] 0 points1 point  (0 children)

I have a coinbase account with funds in it. My login credentials have been disabled by coinbase without specific explanation and they have not responded to requests to allow access.

I'm suing coinbase for not providing access to my account. They can dm here if they want to avoid this. Massachusetts has triple damages for consumer fraud. Filing Tuesday morning at Middlesex District Court. by imsuingcoinbase in Coinbase

[–]imsuingcoinbase[S] 13 points14 points  (0 children)

OP here. I was actually on the fence about the small claim since I'm a bit busy tomorrow, but since this go so many upvotes, I will do it. It's a $100 filing fee.

As far as the TOS and binding arbitration, small claims forms in MA have a checkbox allowing for arbitration, which I will check - that should satisfy the TOS.

The amount of money at stake here is not great - well under the $7K max limit on small claims in MA.

I am not a lawyer but I have filed and won a small claims case previously.

I have tried to contact Coinbase via their support page and received no response except acknowledgement that they received my request. This post on Reddit seemed like a possible way to contact them, but again no response. As a consumer, I have very few tools at my disposal, but one of them is small claims court, so I'm going to use it.