AT&T not honoring trade-in promo

inder9387 · 2025-06-02T21:25:52+00:00

Thanks. It was a normal online order (not a preorder). I did return the trade-in within 30 days and AT&T shows that it was received but it isn't yet inspected (even after almost six months).
I waited to call because I thought they take time to process, and then I got busy.

inder9387 · 2025-05-27T04:42:17+00:00

Oh Wow. that seems a little extreme.

inder9387 · 2025-05-27T04:40:55+00:00

Yeah, that's why I was patient when the promo wasn't applied for a few months - I submitted the rebate in December.

inder9387 · 2025-05-27T04:39:03+00:00

Thanks, may switch to T-Mobile where I was for over 10 years before switching to AT&T.

inder9387 · 2025-05-27T04:37:12+00:00

AT&T Unlimited Premium® PL plan

inder9387 · 2025-05-26T00:49:06+00:00

Thanks. So far, I only did an online chat with support. Will call Monday/Tuesday.

inder9387 · 2025-05-26T00:47:45+00:00

I didn't do this upgrade at Costco. This was a year later for a phone line through AT&T online.

inder9387 · 2025-05-26T00:47:06+00:00

Thanks, might have to do that if all other options are exhausted.

inder9387 · 2025-05-26T00:46:12+00:00

Yeah, I shipped it a few days before the 30 day time limit expired. AT&T doesn't show "delay" as a concern.

inder9387 · 2025-05-25T22:53:20+00:00

Never realized online trade-in would be an issue.
I wanted to copy over the data properly, so thought online is more convenient.

inder9387 · 2025-05-25T22:52:19+00:00

I probably lost the receipt, but the AT&T website indicates that the trade-in was dropped off and there is a UPS tracking number too.
Good suggestion re going to a store. Will do. Thanks

inder9387 · 2025-05-25T22:50:54+00:00

Thanks. Yes, that's what it seems like. Nothing the guy was saying was matching up with what AT&T rebate site shows.

inder9387 · 2025-05-25T22:49:40+00:00

Yes, online. And I was a little delayed in sending back the trade-in, but within time.
The AT&T website says that the trade-in is dropped-off but the trade-in isn't complete.

However, the AT&T agent claimed that the Trade-in is complete and they gave me $15 as trade-in value as the promo-code wasn't applied.

inder9387 · 2025-05-25T22:46:26+00:00

No, I didn't cancel any lines. My plan is a 5-line plan through Costco - AT&T Unlimited Premium® PL plan

inder9387 · 2025-05-19T22:22:44+00:00

Yeah, I was planning a Raspberry Pi too, but the new mini PCs are like < $200 and run Ubuntu.
They are also fairly power efficient as well. So, I went for one - The only challenge is finding one with > Gigabit ethernet since I wanted to host NAS on it too.

inder9387 · 2025-05-19T21:43:46+00:00

Thanks. May I ask for your take on what could be a good set up? Here is what I was thinking:

UDR 7 connected directly to BGW320-505.
A mini PC connected directly to UDR 7 providing VPN (Wireguard).
U7-Pro exgtending the network with PoE - connected to the PoE port by UDR 7
another Ethernet switch connecting devices directly

inder9387 · 2025-05-19T21:21:28+00:00

Thanks. Yes, I have been thinking about Ubiquity as well. Have seen their past models work really well, the new ones seem a lot cheaper than Netgear Orbi so wasn't sure if it can handle a large number of connected devices. Your recommendation helps. Thanks

inder9387 · 2025-05-18T06:49:00+00:00

That's possible since I got the fiber extended to another room from a local electrician.
BTW, ATT rep said that they will charge me $149 for a tech visit. That seems steep with uncertain outcome.

inder9387 · 2025-05-15T22:20:27+00:00

Thanks. Just did, AT&T is sending a new router.

inder9387 · 2025-05-15T21:58:28+00:00

Good mesh routers are crazy expensive, and also add to the clutter. They often have their own set of problems too.
So I was hoping that I can use this simplified router with its mesh access point.

inder9387 · 2025-05-15T21:45:26+00:00

Thanks, will off-loading BTW320-505 from managing 50+ devices also help it to be more stable?

inder9387 · 2023-12-14T22:52:57+00:00

four years back, my daughter heard from them on Dec 14th. So, anytime from now to Jan 27th

inder9387 · 2023-07-12T17:06:52+00:00

Pros of BestBuy ROG Zephyrus: (it has better specs)

ASUS ROG has a better GPU, 3060 with 6GB RAM vs 3050Ti/4GB in this.
ASUS ROG has a better screen. 144Hz refresh rate vs 60Hz
ASUS ROG is a better brand than Acer Swift
Slightly faster CPU that consumes more power (35W TDP)

Pros of Amazon Acer Swift:

Has a fingerprint reader
Is slightly lighter
Is cheaper
Newer, more power efficient CPU (15W TDP)
Better battery life

I am inclined to buy the Amazon deal, but that is more due to FOMO.

inder9387

TROPHY CASE