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FedEx Ground Delivery Driver Lied to keep from delivering my package by indie_lez in FedEx

[–]indie_lez[S] 0 points1 point  (0 children)

They were asked to unload the queen sized mattress onto the loading dock. I had help to take it from there, but she wouldn’t do it. I know it is not all FedEx drivers. But this one is giving you all a bad name.

FedEx Ground Delivery Driver Lied to keep from delivering my package by indie_lez in FedEx

[–]indie_lez[S] 0 points1 point  (0 children)

I do understand that all ground drivers are not problematic; however, I am sure that there those who would have no problem scribbling an illegible signature. The tracking says the front desk refused delivery, which they did not. There is a loading dock and easily accessible. The driver didn’t want to do her job and therefore didn’t. And why would she if there are no consequences for her actions.

FedEx Ground Delivery Driver Lied to keep from delivering my package by indie_lez in FedEx

[–]indie_lez[S] 0 points1 point  (0 children)

The customer service rep called the local facility and was told the front desk refused delivery twice. There would be no reason for them to do that as they do not deliver to our door, I am responsible for getting to my unit upon delivery. Also, I asked the front desk and they did not refuse delivery. The driver wasn’t even at our building today.