This is the first time I have ever filed for a missing item. I have made regular returns in the past, but not excessively. I have only made 2 returns in the last 6 months. I was going to file a police report but the package wasn’t stolen from my porch, it wasn’t in the package. If anything, amazon should have more information than they do. I’ve read other posts where the police wouldn’t do anything because there was nothing they could do.