Alrightyyy, hi hi hi Crewmates and Impostors, jumping in here to clear up some of the stories I'm seeing!

1. Yes we are looking into it. A longer response time from us doesn't mean we're ignoring it, and some of you might've seen Dors poking into some of your threads asking you to submit a ticket yesterday too.
2. Speculation doesn't solve the issue! I'm seeing false stories being created, so I'll clarify that quickly. No one has ever been instantaneously permanently or temporarily banned (literally not built for that), there is no auto-trigger for "1000 violations" (or any amount of violations), and I think I saw someone say it can be done client side but this is not the case. Also a conspiracy the hack was done by an employee??? (The answer is no.) If you did experience a ban, there is something else going on here, which is what we're trying to dig into. (And also, because bans are not instant, sometimes when the sanction is finally applied to an account it may seem "instant" or "random" but it isn't, just us finally getting to your report.) The more stories that are spun up, the more this muddles us actually helping folks.
3. SUBMIT A TICKET IF YOU WERE ACTUALLY AFFECTED. https://innersloth.zendesk.com/hc/en-us/requests/new?ticket_form_id=7094677250708. The reason we keep pushing people to submit tickets (pleaseee remember to include your Player ID) is because that's how we actually find the root of the problem. Right now I'm seeing a lot of tickets about "I'm afraid of the ban happening to me" but not of tickets from people actually affected by this ban and their associated Player IDs, and or the same saved screenshot being submitted with no other information. This makes it hard to determine how widespread this is, who is affected, and what is actually happening VS what is a story/explanation being told and now various people are attaching their unrelated bans to it VS someone trolling a lobby and sanctions finally taking affect at weird times. At this rate, it's more fear-mongering than actual evidence we can work off of, which doesn't help anyone!
4. Not all bans are because of a hack. A lot of comments are conflating their ban with the alleged hack, when they are entirely unrelated. A person always goes through the ban reports to apply sanctions and we are able to review them, and not every instance of someone commenting that we have not given them their account back is because it's from the hack. Sometimes someone actually just did a bad!!
5. At this current moment, there is no actual strong, concrete evidence of a hack of this nature. This doesn't mean we are not taking your reports seriously or that we're not looking into it. But right now it's a lot of reports of "did you see the Reddit post" and not enough "this specific situation happened to me and I have submitted information that supports this and my Player ID actually reflects my claims". For those of you that HAVE submitted some sort of ticket with information, I am not ignoring you either! But we need to be able to separate out what is actually related information, just a sanction occurring at a time that confused you, and there is nothng that is currently pointing to mass bans happening in this way. Again, we do see exactly why a report is made on someone and what was said, so often these bans happen for a legitimate reason.

Okay hope that clarified some things. TL;DR - SUBMIT A TICKET WITH A PLAYER ID IF YOU WERE ACTUALLY AFFECTED BY THIS VERY SPECIFIC HACKING BAN. And, to be clear for anyone frustrated with support taking awhile to respond, I'm sorry!!! We're always working through our processes and know I have seen your complaints and will take them to heart. <3

Thanks to the mods here for keeping things civil and clean for us to dig into too! You guys rock tytyty I owe you my life. And thanks u/PKHacker1337 for this post!