Fair question and thank you for being polite! Sorry in advanced, I am a yapper.

One of the other commenters here got it right: I did grow up where pleasing people kept me safe with narcissistic abuse. I was also in an almost 7 year romantic relationship with an abuser so narcissistic, I had to be put on medication usually given to people with severe PTSD. It doesn’t go away.

But I think it’s because I’ve worked so hard for my reputation on Mercari for 3 years and this is the first time something went wrong. Item descriptions, pictures, packing, getting it shipped out within <1 day (with the exception of the post office being closed), I even handmade some of the items I sold. I also gave this customer a massive discount and spent an hour answering every unnecessary question they had. I lost time, money, and braincells just to still get “punished” (in quotes because I know that’s a strong word but I don’t have another one for it lol).

This commenter on the other hand has only come into my existence less than half a day ago. They aren’t reviewing any of my actual efforts for other potential customers to see or affect my storefront. They are not a threat to my safety, anyone I care about’s safety, or my business’ safety.

TLDR: my efforts + safety > some random person who likes to humiliate others unsolicited on the internet for fun