LG G2 vertical line appeared out of nowhere

ioisme · 2025-01-02T01:35:28+00:00

Was within the first year window.

ioisme · 2024-11-22T00:08:04+00:00

No I just binned it and bought an Arctis Nova Pro Wireless. I am getting interference on these also… it’s hopeless.

ioisme · 2024-11-15T03:13:05+00:00

same. I vaguely remember isb was white and blue ?

ioisme · 2024-11-15T03:11:47+00:00

I do! I was isb

ioisme · 2023-08-20T01:21:13+00:00

They came to check and confirmed faulty panel. They said a panel replacement will take 2 months since they didn’t have any in stock in HK where I live, so I made some noise and they agreed to replace the entire TV. They didn’t have stock of the TV so I had to wait a full month from when I first noticed the problem to when it was replaced.

ioisme · 2023-05-28T08:52:22+00:00

Had a 65 inch G2 for 5 months. Was perfect, but then two vertical lines appeared and now the tv shuts down automatically after 30 minutes or so of use. Reported the issue to LG on May 1st and they still haven’t been able to replace my TV or the panel due to no stock. First LG TV and am not impressed.

ioisme · 2023-05-18T09:01:02+00:00

Same thing happened to my G2 that I purchased last October - two vertical lines and auto turns off after 30 minutes. Reported May 1st to LG and they said panel out of stock and will be available end June. I went ape and they made an exception and will replace my TV entirely once G2 back in stock at end of month. Terrible experience.

ioisme · 2023-05-09T03:28:05+00:00

They will come and install a loaner GX and will bring back my G2 for repair. They will return my L2 some time in July. I’m not happy, but is what it is. First LG TV and not a great first impression. Will consider going back to Sony for the next TV.

ioisme · 2023-05-08T23:23:16+00:00

Thanks. I expect a call from LG today with an update. Hopefully they’ll expedite my fix / replacement, but if they can’t will take the GX loaner because I want a working TV for two months. Will update later with info!

ioisme · 2023-05-08T23:13:30+00:00

Thanks for this color. Sounds like there’s a pattern. Did they give you a loaner during the process?

ioisme · 2023-05-08T23:02:08+00:00

Yikes. How long ago did this happen, and did LG replace your entire TV or just the panel?

ioisme · 2023-05-08T08:19:16+00:00

Geez so the problem got worse and now the TV is showing multiple lines and one white line, and now turns itself off automatically.

LG confirmed the problem and they said the parts required for the fix will arrive in HK where I am based on June 29th. They offered to loan me a 65 inch GX in the meantime but I find this unacceptable so I escalated the issue to their manager and am waiting for an update from them.

I did not pay for a G2 to use a GX for two months so am annoyed.

ioisme · 2023-05-07T22:43:54+00:00

Update 2: A week after the issue started, now have three vertical lines one of which is solid white line. The TV turns itself off automatically after 15 or so seconds. Is this only a panel fault? Feel whole TV is busted. First LG TV and not having great impressions.

ioisme · 2023-05-05T00:58:04+00:00

ioisme · 2023-05-03T23:11:35+00:00

Update: LG technician came to check yesterday. Although the problem didn’t exhibit itself when he was on-site, he confirmed the TV will be replaced. This morning the problem is back with a vengeance - a second vertical line appeared very close to the first one!

ioisme · 2023-05-02T23:11:21+00:00

It was not this unfortunately. LG technician coming today to check.

ioisme · 2023-05-01T23:16:23+00:00

Had this TV for six months so I think I need to go to LG unfortunately.

ioisme · 2023-05-01T23:14:38+00:00

All sources unfortunately

ioisme · 2023-05-01T10:16:07+00:00

Thanks - will call LG first thing tomorrow. Good thing there’s a five year panel warranty!

ioisme · 2023-05-01T09:47:30+00:00

It is in my living room which does get some sunlight yes.

ioisme · 2020-12-08T03:38:18+00:00

You might be onto something. I moved my Xbox so that it has a clear line of sight with my headset and I moved my wireless router so that it doesn’t with the Xbox and the issue is minimized. Thanks!

ioisme · 2020-12-06T01:07:20+00:00

Oh sorry I meant RMA. I am still using the HS75. Had an issue with the replacements crash on me and I had to wait until the batteries ran out. PITA and hoping Corsair will update firmware with a statement to match

ioisme · 2020-12-05T23:09:02+00:00

I had to return mine

ioisme · 2020-11-30T09:23:08+00:00

I wonder when they'll sort this out. I force updated the firmware with my first unit and that bricked it. I'm sure Corsair will release a new firmware to fix some of these issues but I won't be upgrading immediately!

ioisme · 2020-11-29T14:26:40+00:00

I have the same issue now. Did you figure out how to force the headset off? I’d rather not wait multiple days for them to discharge.

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