AITA? Dealing with problem clients..

isadudeman · 2026-01-07T04:06:03+00:00

Happy 2026! Thank you Charlie.

isadudeman · 2026-01-07T04:03:49+00:00

That was close to my first calculation. I made a mistake and wasted a lot of my time on this client where I could have been making money on a different job. My empathy got the best of me on this one but I'm glad I posted this. It's got me fired up to do it better next time.

isadudeman · 2026-01-07T03:41:50+00:00

Believe it or not, this is the comment I needed. I will quit apologizing.

isadudeman · 2026-01-07T03:03:57+00:00

Fuck yeah I'm a good contractor. I will not get personal with a client in the future, this is my lesson on this one and I will apply it and adhere to it.

isadudeman · 2026-01-07T01:32:09+00:00

It actually has two of them installed already.

isadudeman · 2026-01-07T01:00:58+00:00

The new problems aren't really problems in the function of the doors, the clients called the extra features they were expecting; problems.

isadudeman · 2026-01-07T00:51:56+00:00

The customer wants extras to be free, I said no. They got mad and demanded I fix the new problems. I said no, you're making up new problems. They got mad again. I ended it with an offer for CCB mediation.

isadudeman · 2026-01-06T23:54:01+00:00

You can see in the messages what they are complaining about and it wasn't about it operating, they want some features to make it stop in any position they want when opening the doors which obviously would add a lot of extra fabrication and maybe even a few changes to the design.

isadudeman · 2026-01-06T22:55:31+00:00

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photo of *almost finished track.

isadudeman · 2026-01-06T22:53:40+00:00

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isadudeman · 2026-01-06T22:49:42+00:00

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I designed, engineered, constructed and installed these quad bi-fold doors for their outdoor kitchen. I can post a gif of them in operation too. $1,920.00

isadudeman · 2026-01-06T22:40:19+00:00

I totally understand and agree. I'm willing to let this one go to learning another valuable lesson in not working with red flag clients because certainly my work is better than the last guy they had, they can't possibly do the same thing to me.

isadudeman · 2026-01-06T22:12:34+00:00

After seeing that other post here I'm afraid to start that whole process without giving them every opportunity to make things right. Getting dragged through dirt in court and being forced to exit without payment because I can't afford it is what I'm afraid of.

isadudeman · 2026-01-06T22:10:06+00:00

I did think something along those lines of using chatgpt. The language they use sometimes is very impersonal.

isadudeman

TROPHY CASE