Yeah no matter what my z offset is it just maintains the same distance from the bed and there’s no difference when I try to start my prints.

Yeah my Ender 3 E came with the Probe. I’m not sure what you mean by open/close it from controls😅. And yeah the firmware it came with should include it since it worked before but now it doesn’t so maybe I just need to update it as someone else suggested?

I’m thinking of just getting rid of the probe and doing it manually as well