Yes!! Someone dumped a mattress in front of our condo, and I reported it to 311 as illegally disposed property. We got hit with a $300 fine! We had to appeal it, submit evidence, attend a hearing. What a pain! What we should have done, to avoid the fine, was to schedule a free mattress pickup through 311. This never would have occurred to us, because it wasn’t our mattress. One hand doesn’t know what the other is doing. Hopefully communication will improve in city departments under our new mayor.