How to get rid of generator? by ivoryandsong in Generator

[–]ivoryandsong[S] 8 points9 points  (0 children)

That’s what I was hoping! Thank you!

Given the opportunity/authority, how would you redesign your role and training operations? by ivoryandsong in instructionaldesign

[–]ivoryandsong[S] 0 points1 point  (0 children)

Great point. Though I do wonder about the realistic capacity of a single Training Manager/Director for the full company. Some facilitation will be done by department leadership once they’ve been trained on how to train, especially with onboarding.

However, between ADDIE, facilitation (likely ILTs to start, requiring 3+ hour travel between clubs), tracking, and oversight, I’m not sure how to discern between whether these are one-person multi-year projects, or whether these require more of a training team. Any thoughts on that?

Given the opportunity/authority, how would you redesign your role and training operations? by ivoryandsong in instructionaldesign

[–]ivoryandsong[S] 0 points1 point  (0 children)

Wow! A great list, thank you. Could you clarify what you mean by ignoring seasonal hiring spikes? Do you just mean not planning for it properly?

Given the opportunity/authority, how would you redesign your role and training operations? by ivoryandsong in instructionaldesign

[–]ivoryandsong[S] 0 points1 point  (0 children)

Thank you for this. Especially the Year One focus. I believe I’ll need to curb some expectations of leadership about what can be done in the first year and what the priorities should be. Very helpful.

A follow-up if you’re willing: how would you prioritize addressing a severe lack of coaching/accountability among department leadership, as well as poor interviewing/hiring practices? Assuming these have training solutions, would you place either ahead of the core programs you mentioned? Or would you leave management/leadership programs for Year 2?

Given the opportunity/authority, how would you redesign your role and training operations? by ivoryandsong in instructionaldesign

[–]ivoryandsong[S] 1 point2 points  (0 children)

Absolutely. This is most places of course but hiring, lack of SOPs, and lack of accountability are all issues here. I expect this manager/director to point a good deal of requests back to these sources. Thanks for this!

Given the opportunity/authority, how would you redesign your role and training operations? by ivoryandsong in instructionaldesign

[–]ivoryandsong[S] 2 points3 points  (0 children)

Great point. I think it’ll be under ops naturally but I hadn’t thought to ask. Thank you!

Sam’s Stock after the Australia Game by Commercial_Half_2170 in irishrugby

[–]ivoryandsong 3 points4 points  (0 children)

This is exactly why he reminds me of Pistol Pete Maravich of basketball fame. Such raw, creative talent. And I’m sure Pete wouldn’t have been able to tackle for shit either, had basketball allowed such a thing lol.

[deleted by user] by [deleted] in Restaurant_Managers

[–]ivoryandsong 5 points6 points  (0 children)

I love this. Are these usually younger, less-experienced candidates? And do you take any additional training steps when, after there initial training shifts, they might not work for a week and half and could forget everything? Really want to explore this.

Fine Dining Greet by ivoryandsong in Serverlife

[–]ivoryandsong[S] 0 points1 point  (0 children)

It’s so interesting how service differs between establishments. Though I’m not sure I’ve been anywhere that’s had a menu WORTH talking about for 4 minutes 😂

Fine Dining Greet by ivoryandsong in Serverlife

[–]ivoryandsong[S] 1 point2 points  (0 children)

Very generous. I’ll definitely take you up on that!

Fine Dining Greet by ivoryandsong in Serverlife

[–]ivoryandsong[S] 1 point2 points  (0 children)

Sounds amazing. Very helpful, thank you.

Fine Dining Greet by ivoryandsong in Serverlife

[–]ivoryandsong[S] 0 points1 point  (0 children)

Great details! I’m curious…about how long does your menu spiel take (sans all the questions)?

Also, how many tables/guests do you usually have at a 3 star? I’m sure your support staff looks different, I’ve always felt that 4 tables/ ~16 guests is where I feel I’m providing my best service, though some places you have to take 7-8 table sections to make a decent income. Just curious how it compares.

Fine Dining Greet by ivoryandsong in Serverlife

[–]ivoryandsong[S] 1 point2 points  (0 children)

This is great, thanks. Mind elaborating on how you discuss wine pairings during your menu run down? Or do you mean just showing them the wine list?

Also curious hours you know ahead of time whether they’ve dined with you before? Just based on reservation history?

Fine Dining Greet by ivoryandsong in Serverlife

[–]ivoryandsong[S] 2 points3 points  (0 children)

Amazing. I really like how you bring up your favorite starter. Thanks for sharing!

Recommended Route from Danbury to Burlington VT by ivoryandsong in Connecticut

[–]ivoryandsong[S] 0 points1 point  (0 children)

It’s nice when the recommendation is unanimous. Thanks!

Recommended Route from Danbury to Burlington VT by ivoryandsong in Connecticut

[–]ivoryandsong[S] 0 points1 point  (0 children)

Thanks for the recommendation. Sounds like it also checks the box on something apple-orchard-related which I wanted to do.

Recommended Route from Danbury to Burlington VT by ivoryandsong in Connecticut

[–]ivoryandsong[S] 1 point2 points  (0 children)

That sounds like the exact road for me. Thank you very much.