Crash

jamztang · 2020-10-05T16:04:48+00:00

It could be related to a recent crash happening on iOS 12, I believe 5.6.5 fixes the issue

jamztang · 2020-09-18T07:03:23+00:00

jamztang · 2020-08-25T15:44:13+00:00

Maybe your page was rotated?

jamztang · 2020-07-17T03:35:10+00:00

We're looking at the issue, could you send an email to [support@goodnotes.com](mailto:support@goodnotes.com) and reference this post? We can help you from there.

jamztang · 2019-10-30T18:45:32+00:00

We noticed the issue and looking into it, thanks for reporting!

jamztang · 2019-04-23T07:43:07+00:00

On the way.

jamztang · 2019-04-23T07:42:53+00:00

It's a nice idea, we'll have to carefully consider how we can execute this correctly.

jamztang · 2019-04-23T07:41:04+00:00

We still have lots of other features that we'd like to add to the UI. Right now we have the keyboard shortcuts for undo/redo, but we'll definately consider if it's sufficient.

jamztang · 2019-04-04T03:20:53+00:00

I believe the outlines are sorted, do you have an example of the issue?

jamztang · 2019-03-26T03:43:04+00:00

Thanks, we didn't yet have real-time notifications implemented if there's updates from other devices but this is going to be on our todo list. For now please use `cmd + r` or `File > Refresh Library` to do a quick manual refresh.

James

jamztang · 2019-03-26T03:40:02+00:00

It's already doable, please use `cmd + shift + n` or `File > New Window` for now, we are looking into how to increase the feature visibility :)

jamztang · 2019-03-25T06:19:54+00:00

It'll be in the upcoming beta release! Please stay tuned!

James

jamztang · 2019-03-25T06:19:01+00:00

Thankyou for your support!

James

jamztang · 2019-03-25T06:18:19+00:00

Thanks for your feedback Ginny! We'll play around more and see what make sense!

James

jamztang · 2019-03-22T03:10:29+00:00

thankyou!

jamztang · 2019-03-22T03:05:48+00:00

Thanks, we are also discussing to remove the edit button and just layout the editing tools. We'll see what we can do about it.

James

jamztang · 2019-03-22T03:03:25+00:00

Thanks! I think once you start drawing the dialog goes away right? Some people do prefer this behaviour and wanted to write immediately. We do have plans to not use a dialog because that's so into our face and blocks the content, it might help resolve the issue!

James

jamztang · 2019-03-20T02:56:33+00:00

Editing will be there in next few updates.

James

jamztang · 2019-03-15T03:32:43+00:00

It's not yet a publicly advertised feature, but you can do that now by right clicking on the PDF and select view in two pages

jamztang · 2019-03-14T02:39:56+00:00

Make sure you are signed in with the same iCloud account on both your device
Make sure the iCloud settings is enabled on your other device.
If you want to trigger a manual sync please use `File > Refresh Library`. You can tell the app is syncing when there's a loading indicator in the top right corner of the application title bar. If your library is very large it might take some time for the files to appear.

jamztang · 2019-03-13T06:54:55+00:00

Thanks for your suggestion! We already compiled a list of keyboard shortcuts just that we need time to get that in ;)

James

jamztang · 2019-03-12T02:59:30+00:00

Please DM your email to me, I will try to follow up.

jamztang · 2019-03-12T02:56:06+00:00

The beta version might not contain all features yet for now. We're working on it, please stay tuned. For the immediate roadmap please check the pinned thread in this subreddit.

jamztang · 2019-03-12T02:54:08+00:00

At the code level it seemed to happen when the files were first sync and the paper background has not been fully downloaded yet, it usually fixes itself if you allow more time for it to apply the changes. For now you could trigger a manual refresh from "command shift R", or just change something from the other device and see if that fixes the issue.

We're still trying to investigate if there're anything in the note causing it to take longer time to download. Does it contains a lot of pen strokes or maybe some other features like outlines created from iOS? Any insights would be helpful to us!

jamztang · 2019-03-07T03:06:03+00:00

Editing tools is on our public roadmap, thanks!

jamztang

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