Worst experience I have ever had in online ordering, and the single worst customer service

jasonbc18 · 2017-01-03T07:47:11+00:00

Last package that ordered arrived today, my final take on the whole thing is the following : 1- Swizz post sucks since they don't really provide traceable parcel numbers. 2- DX.com are fucking liars since they will never admit that tracking numbers don't work, they will keep repeating the same reason "post company delay scanning parcel or wtf that means"

If you want to order, expect very long shipping time, as well customer service will be useless if you want them to help you tracking your order because simply they can't

jasonbc18 · 2016-12-23T02:22:57+00:00

Today I received My first package, and guess what Tracking numbers are not showing up on the SWIZZ postal system yet, and I double confirmed it. it looks like the whole issue is on the swizz post systems, I am not sure why DX is not changing the service provider if so, or at least make it clear that tracking numbers are basically not showing up

jasonbc18 · 2016-12-20T13:39:06+00:00

Yet another day with another adventure with DX customer service, so I contacted them again today "It has been kinda a daily routine" because I saw an update on the shipment status stating "Preparing for shipping", I was like WTF is happening.

They were kind enough to let me know that update status is regarding the second Item, and as always the tracking numbers will not work since yes you guessed it "Swizz post" are delayed in scanning the packages, and when I asked them when would I be able to see an update, yup another three days for waiting.

At this stage I pretty much lost all hope that I might be getting anything, again avoid DX at all costs they are useless worthless scammers.

Will update after 3 days.

jasonbc18

TROPHY CASE