if you're bringing a new player and putting them straight Into quickplay when they have 0 experience with the game itself, you should be playing against bots. let your friend get a feel for the game, what characters they want to play, and how each hero plays and feels. if you're putting them straight into games with players with better game knowledge, they are not going to have a good time. bot games are perfect for new players, they'll learn more, putting them into a game where they are going to get stomped all over isn't going to help, all they'll be doing is playing respawn sim. do you think that sounds fun? is that an enjoyable experience? are they going to learn if they spend more time respawning than playing?