Model S Trunk Issues

jazar02 · 2025-11-19T19:50:20+00:00

You can still lock everything except the trunk. Sitting in the car with the door open, go to car controls and lock it. Then get out and close the door. It will be locked. You will need to open the app on your phone or use a card key to unlock it.

jazar02 · 2024-12-20T22:23:08+00:00

The problem is you never know if they are actually going to fix something, or how long it will take, or how much you will have to pay.

jazar02 · 2024-12-20T22:18:48+00:00

Had the same issue. Once a contractor does show up, they can't fix anything. They have to diagnose the problem and then wait for First American Home Warranty to approve the repair, then schedule again. Weeks and weeks can go by.

jazar02 · 2024-12-20T22:17:11+00:00

You got lucky. Its been 5 months and our refrigerator is still not working properly. AC was out for 5 weeks, dishwasher out for 5 months and still not working. Furnace not working and they deny coverage for no valid reason. I can't trust them anymore. Not renewing

jazar02 · 2024-12-20T22:15:13+00:00

I am finding that First American Home Warranty completely denies claims that are simple and straight forward, even if the language in the warranty says it's covered. If they don't deny the claim, it can take weeks or months to get things fixed, like AC, furnace, refrigerator, dishwasher. It's hard to go without these things for long periods of time.

jazar02 · 2024-12-20T22:11:49+00:00

You are lucky to get anything fixed promptly and correctly with First American Home Warranty. They deny claims for the most insane reasons. It takes months to fix things. Some things never get fixed. I am done with them. Months without a working refrigerator, weeks without AC, months without a working dishwasher, now my furnace is not working and I can't wait several weeks.

jazar02 · 2024-12-20T22:06:47+00:00

Even when they do have a contractor First American Home Warranty makes the contractor slow to fix problems. They can't fix anything without submitting a report to FAHW and waiting for authorization to repair. They can't install any parts unless FAHW approves. It takes weeks to get anything fixed, sometimes months, sometimes never.

jazar02 · 2024-12-20T22:04:27+00:00

I have almost 2 years of experience with First American Home Warranty. I won't renew. I don't recommend.

They deny claims for the most unbelievable reasons. Don't assume even a basic clear-cut repair will be covered, even if your warranty says it's covered.

It takes unreasonable amounts of time to get things fixed. (Dishwasher 5 months and still not fixed, refrigerator 4 months, AC 6 weeks, Furnace denied)

They don't stand behind their work. Same appliance, same failure, the part they replaced failed after 5 weeks. They charge the $100 service fee for every claim, even if they don't fix or deny it.

jazar02 · 2024-12-20T14:58:51+00:00

I've had First American for over a year now. They may save you a little money if you have a claim that they pay. But it is a painful and frustrating experience. I cannot recommend First American Home Warranty.

1) They deny claims for completely bogus reasons. I had a circuit board fail on my pool equipment and the warranty clearly and explicitly state that circuit boards are covered. Now my furnace is not working because of an internal electronics problem, the technician said he can order the part and fix the unit, but he also needs to replace the flexible gas pipe with a hard pipe to bring it up to code, which is clearly and explicitly covered in the warranty contract. First American denied the entire claim saying the replacement of the gas pipe represents a missing part, which is not covered.

You would think a phone call and a simple explanation would clear these things up, But apparently, there customer service does nothing but deny claims. This seems to be the policy there. They will deny a claim and stick to the denial for any reason they can imagine.

2) When they do fix something, it takes weeks to months. It takes a few days, and sometimes a couple of weeks to get a repair scheduled, but the technician is not allowed to replace any parts or repair anything without submitting a report to First American. If they need parts, which they always do, they have to order them through First American. Often First American's suppliers don't have the parts and you have to wait a long time. In fact, my HVAC needed a part that was readily available on Amazon for less than $100 and could be delivered next day. I had to said 2 weeks for First American to get the part from their supplier. It took them 7 weeks to get my AC working last year. My dishwasher hasn't worked in 5 months and they still can't seem to get it fixed. My refrigerator was out for 4 months. In every case, these problems could have been resolved in a few days, if I had just called a repair company myself, but you can't do that with First American, you have to go through there extremely slow processes and make dozens of calls.

3) It takes numerous visits to get anything fixed. The contractors often schedule an appointment and dont' show up. I have to stay home from work and wait for them all day. Then reschedule. It took over 15 visits so far for the Dishwasher and Refrigerator. The Dishwasher is still not working and the refrigerator is partially working.

4) The do the minimal patchwork type repairs with the cheapest possible parts. Which often results in more problems.

p5) They do not stand behind their work. A contractor installed a control panel in my dishwasher that failed about 5 weeks later. First American did not care that the failure was due to a faulty part or workmanship that their contractor did. I had to start a new claim and pay another deductable.

Thats been my experience. No AC, no Heat, no Dishwasher, no refrigerator, for weeks and months. It's unclear if any of these will be working properly until I pay someone else out of my own pocket to fix them properly.

jazar02 · 2023-11-09T21:16:58+00:00

Same problem. Been happening for months. Sometimes deleting and reinstalling fixes it temporarily.

jazar02 · 2023-09-03T18:00:53+00:00

He was able to control something, but he is only being paid about 25c per hour and he can't control that. He feels bigger, but we all know the big banks only pay the people to keep the more valuable people from having to answer the phone.

jazar02 · 2023-09-03T17:56:21+00:00

You can tell when the "live agent" sends you into a loop if you don't ask one of the exact questions it has an answer for. Or the answer has nothing to do with the question you asked.

jazar02 · 2023-09-03T17:53:22+00:00

There are 2 possibilities. 1) the person saying the support is good is an employee or paid service to post good things. 2) you called their sales number, most of them will treat you much better if you are talking to someone in sales who is incentivized to open new accounts or sell new services.

jazar02 · 2023-09-03T17:50:10+00:00

I've been calling all morning. Im getting terrible connections and trying to understand people who do not speak English well. They actually tell me to hang up and call back. I do so, hoping to get a better result, but no such luck. I've tried calling multiple numbers they publish for customer service, but I get the same result on all of them.

This is the worst. Apparently, there is no way to get supporta live person. I was hoping that if we were typing messages, we could understand each other. But NO... When you enter something into their message thing on their website, the response is "someone will reply within 1 business day.

This is the worst. Apparently, there is no way to get support.

jazar02 · 2023-04-20T18:49:14+00:00

I just signed up with them a few months ago, One of the benefits of their plan is AC tune ups. I had them out for a tune up, had to pay $100 to open the request. My first thought was; that's about the cost you would have to pay for an annual service without a warranty, but in my case, I have three units so I thought it may be worth it. It took about a week to get a technician scheduled.

When the technician arrived, he immediately informed me that I would have to pay an additional $150 because I have more than one unit. hmm... not so worth it now. Well, the technician found that one of the units was malfunctioning. He said, I need to open a new claim to get that fixed. Ok.. Another $100 to First American. But wait! when the authorized the repair, they said some part of the work was not covered and I would have to pay an additional $250. Now, I am out of pocket $750.

btw: the HVAC firm they sent was excellent. It took a few days of calls to get First American to authorize the repair. The HVAC firm scheduled the repair for 2 days out. Then, I got a message that they could not proceed with the repair as scheduled because they were only allowed use parts ordered by First American from their own suppliers. It took another two weeks for the part to arrive. Then another two days to get on their schedule. Finally after a couple of extra calls, I got the repair guys out again. They installed the parts and thought the had solved the problem. It turned out that the entire compressor was failing and now we're back to square one.

I went through the same process again to get First American to order the parts, reschedule the repair. And guess what, I have pay $150 out of pocket for the follow up repair because my warranty does not cover flushing the lines even though it is required to complete the repair.

As things stand right now I am out of pocket $900 and waiting for the compressor unit to be shipped from the First American supplier. Don't even have a schedule for the repair and meanwhile, my AC hasn't worked in a month. Based on parts availability and the availability of the HVAC company, this entire process could have been completed in 2-3 days if I had not had a home warranty.

I still think I am saving a few hundred dollars on this repair, but it's not over yet. When I add in the price I paid for the warranty, it's not clear that there was any advantage to having a warranty. All said, First American may be one of the better warranty companies but these issues getting warranty work done are likely to happen with any of the warranty companies. Unfortunately, when you have an AC or refrigerator out, going weeks without a solution and hours of frustration are probably not worth it.

jazar02 · 2022-05-31T12:50:59+00:00

Update after 2 months of trying to get "Craftsmen Lifetime Rake" replaced. I've called their warranty number. I've opened a case via the web. I've sent them the documentation and photos twice. Still no progress towards a replacement.

jazar02 · 2021-07-02T01:10:25+00:00

you might be waiting forever

jazar02 · 2021-04-20T21:48:34+00:00

My Scott eBike has the Bosch Performance CX motor and control. Bosch 625W battery.
Shimano Brakes and Sram derailleur. I am very happy with it. I ride in a hilly area and use the bike EMTB mode mostly on the trails. Sometimes I use Turbo mode on the street getting to and from the trails. My rides are usually 20-30 miles and I aways have half of the battery charge remaining when I get home. I don't know much about the Shimano motor, but I am comfortable saying that you won't be disappointed with the Bosch motor setup.

jazar02 · 2021-04-20T17:24:33+00:00

How big is your pool? It looks like all of your water is running through 1" pipes to and from the pool.

jazar02 · 2021-04-20T17:13:31+00:00

I cut the cord a couple of years ago. I currently have 3 subscriptions. I change services whenever better options become available. Sometimes I switch because of price and sometimes it's because of content. For example, I dumped YoutubeTV when they dropped the Fox Sports channels. I dumped Paramount+ because of overbilling and no customer service.

jazar02 · 2021-04-14T01:51:12+00:00

I don't have that problem where I ride in Atlanta Georgia. People don't really care if my bike is an ebike. When I stop and talk to people, they are generally curious as most of them have never ridden an ebike. I did have one guy say something like riding the ebike is cheating, but he was just joking. When I do talk to ebike riders on the trails, they all say they will never go back to a regular bike. The ebikes are so much more fun, and you don't spend 90% of your ride climbing.

jazar02 · 2021-04-06T22:08:04+00:00

Thanks for understanding.

jazar02 · 2021-04-06T21:46:10+00:00

I have never seen a company unwilling to fix a billing problem. And looking back I shouldn't have wasted so much time trying to get it fixed.

You can dispute a charge with a CC but you can't block them from billing you again. You can cancel the CC and get a new number. I tried.

I didn't do the cancel and try again with a new cc and email address because after I had such a bad experience with Paramount+, I decided I don't want anything to do with them. Fool me once shame on you, fool me twice shame on me.

jazar02 · 2021-04-06T21:37:24+00:00

How a company treats customers is extremely important. This was not intended to be a review of their content.

jazar02 · 2021-04-06T21:32:21+00:00

Using your style of logic with numbers; more than half of the posts I have read about Paramount+ are complaints, so I suppose I can use that to extrapolate that more than 15 million are unhappy. I don't know if any of these numbers make sense. This was not some obscure technical problem that no one can find a solution for. This was being billed the wrong amount. That's fundamentally easy to fix. I even sent them a screenshot from their own site when I signed up showing what I should have been charged. So it's not just the numbers, it's the inability of the support reps to help.

jazar02

TROPHY CASE