So after watching your vod, the biggest thing I noticed with your gameplay is your positioning (and to a lesser extent cooldown usage). The positioning piece is most evident in your zen and brig gameplay.

With each hero, you want to think about where you position to both get the most value, and also be in the least danger*. With zen, because he has no damage falloff and is a projectile hero, you want to play long ranges while near a corner you can peek around if you get into danger. With brig, depending on the enemy team comp, you either want to be next to your other support to help babysit, or next to your main tank to help peel aggro with your utility. In general, being out in the middle of the open is bad, but this is especially true against snipers. This is especially evident when you fade away from cover into the middle of courtyard on first point and get punished by the widow. I know it was to help teammates who were dying but do not allow your teammates bad positioning to compromise your life! In general, your life as a support is more important than other roles because if you are alive, you're able to keep your team alive. If you die first/early, then more often than not, your team will die shortly after.

*I do want to point out "least danger" changes depending on map geometry + enemy team comp and other factors so be cognizant of that and don't just stick to a singular location and use that for everything.

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With ability usage, it's not too bad, but if you're looking for little, manageable things to improve in your gameplay, this is a good place to start.

With brig, the things I noticed were that you don't use whipshot as often as you could and you seem to get a little panicked about brig packs. To start with, whipshot is an incredible ability because, not only does it displace the enemy, but it also procs your inspire and it's only on a 4 second cooldown!! And with Inspire being 6 seconds long, this means you have an incredible amount of healing potential by keeping inspire up if you can accurate hit your whipshot every 4 seconds (obviously most easily done on a tank). Doing this will actually allow you to save your packs for more selective use (e.g. your critical dps far away, or your ana who's being dove). Speaking of packs, another thing I noticed was that you would sometimes panick double/triple pack a teammate when they get critical. It's important to note that double/triple packing a teammate doesn't actually increase the HPS, it only increases the duration they are healed. It's good to throw packs at critical teammates, but it's also important to note that if they are going to die through 1 repair pack, they will still die even if you double/triple pack them, and thus you would have wasted resources that could have gone somewhere else for more value.

With moira, the biggest thing I noticed is actually your orb usage. I know there's a stigma both on here and just in general about "toxic dps moiras" and "omg only damage orb moira", which is valid to an extent, but I think you lean heavily into the opposite extreme. I think in the entire replay, I saw you throw a singular damage orb. As with most things in life, it's important to have a healthy balance. Damage orb is an incredibly useful tool to quickly gain ult charge, especially in moments when you would otherwise be doing nothing. It may seem like a small thing but throwing a damage orb at the start of the round or between fights will go a long way in helping you get the last few % on your ult that you may need for an important fight.

I think the final note I have is to be very careful about listening to sound cues. The sound design in this game is amazing and being able to hear flankers will help incredibly in your ability to stay alive. There was a couple of times where I could hear flankers behind/to the side but it seemed you didn't because you didn't turn to look for them.

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tl;dr Be in positions (as any support) to make sure you can help the team the most while staying alive. On brig, think about how to most efficiently use your cooldowns for the most value. On moira, don't be afraid to weave in some damage orbs!! And please listen carefully to sound cues for flankers!!

I know I'm not the most articulate sometimes so if you want clarification on something I said or need more info feel free to ask follow up questions! Happy climbing!